Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
23 reviews
5 stars
8
4 stars
2
3 stars0
2 stars0
1 star
13
- LSLinda SikesDec 15, 20251.0The absolute worst customer service! We waited 35 minutes for the bank manager who was well aware that we were there. She was on the phone. We needed a Medallion Guarantee Stamp. We had all the information but she refused to accept the information that had been filed with the Clerk of Court. I have gotten this stamp at other branches and never had this issue. By the way, my parents have been customers of Truist for many years and have a substantial amount of money in that bank. Judy Carol is a poor example of a manager and what customer service should look like. Follow up: we called to schedule appointment and never heard back so we went to the bank. She said she was too busy to help us. We asked were you too busy to return a phone call? She just kept running behind closed doors to avoid answering questions. This is a very poor example of a mature and responsible manager.
- CBCraig BrayeDec 7, 20254.0Always helpful, but never enough employees.
- CMCarrie MayJul 24, 20255.0Never ever had any problems with this branch. I stopped by today to withdraw money and on a whim I went into Lacey Starnes office to ask a question about my Money Market account. I was very impressed with this young lady, she is very knowledgeable about banking products and services. She effectively communicated what I wanted to know. She was super nice, super patient and a pleasure to talk to. Also, the Tellers have always been nice and knowledgeable. I actually look forward to going to this location.
- TBTrey BonnotAug 5, 20241.0Slow and disorganized
- LVLindzey VarnamOct 25, 20191.0Very slow service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Leland?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the branch hours for Truist in Leland?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I open a new account at Truist and what are the options?
You can open a new account online, by phone, or by visiting a branch. Checking accounts are for daily transactions like debit card purchases and writing checks, while savings accounts help you save money for goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments linked to your checking account.
What types of financial products and services does Truist in Leland offer?
Truist offers checking and savings accounts, personal and business loans, credit cards, mortgage services, online and mobile banking, and wealth management services.
Does Truist have a mobile app I can use?
Yes, Truist offers mobile apps available on both Android and iOS platforms to help you manage your accounts digitally.
Are there ATMs near the Truist branch in Leland?
Yes, there are several ATMs nearby including the BB&T ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, and Bank of America ATM, providing various options for convenient cash access.
What nearby spots can I visit before or after banking at Truist in Leland?
You can visit nearby places like Bath & Body Works for beauty products, Brunswick Beer Xchange for drinks, or Leland Village Commons for public events and concerts.
Is there a convenient place nearby to ship packages after visiting Truist?
Yes, the UPS Access Point location is nearby, offering courier, delivery, and shipping services for your convenience after your banking visit.
How can I make an appointment or reservation with Truist in Leland?
You can schedule an appointment through their online reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to book services by appointment.