At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
when I tell you my experience today at Truist was wonderful Samantha Graham was so helpful so polite and friendly. She truly made my day. She gave me all the information that I needed and she was understanding at the same time willing to give me that plus one customer service thanks
KD
Karen Duke
Nov 16, 2020
1.0
If you're looking to be welcomed with open arms and treated to warm and friendly customer service, go elsewhere. The Main Street branch of BB&T actually went out of its way to humiliate me because of a medical condition that prevents me from wearing a mask. I moved to Laurinburg a month ago, and was lured into BB&T by a flyer that promised $200 to patrons who routed direct deposits to the institution. My wife and I entered the bank and hovered near the offices where documents to open new accounts are generally prepared in private. Imagine my shock when a teller some 30 feet away shouted across the bank, "You can't come in here without a mask." Not one to share my medical conditions with the general public, who, at the time, were turned to gawk at the pariah, I simply said, "I can't wear a mask". The rude teller returned with, "You'll have to go through the drive-through." When I pointed out that you cannot open a new account at the drive-through, she shouted, "You can do that online." I know the Americans With Disabilities Act seems to be under suspension during the so-called Covid-19 outbreak, but genuine compassion and true professionalism do not ever take a break. Enforce your rules if you must, but practice a little discretion in the process. All I can say is that their loss is Wells Fargo's gain. They could offer me a million bucks, and I would still never darken their door again.
TE
Tenisha Easterling
Aug 17, 2020
1.0
Been banking with them for 3 months and I get bank statements but I go to make a withdrawal today only for them to tell me my account is locked by Laurinburg branch but my account is being charged 5 dollars a month but been locked since June for a returned check that they took their money back for...its bs
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular operating hours for Truist in Laurinburg?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through banking hours?
Yes, the drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts can I open at Truist?
Truist offers checking accounts suitable for daily transactions and savings accounts designed to help you save for goals or emergencies.
Can I open a Truist account online or do I need to visit the branch?
You can open an account online or visit the branch during business hours. Opening online requires waiting for your debit card in the mail, but visiting the branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases using your checking account funds.
Where is Truist located in Laurinburg?
Truist is located at 400 S Main St, Laurinburg, NC 28352 in the Scotland area.
Are there any dining options near Truist in Laurinburg?
Yes, Firehouse Subs and Tea Time Cafe are nearby dining options where you can grab a meal or a drink before or after visiting Truist.
Is there an ATM near Truist Laurinburg branch?
Yes, there is a Truist ATM and also BB&T ATM nearby for your convenient cash withdrawal needs.
What nearby services can I find close to the Truist branch?
Nearby services include mobile phone and retail at AT&T Store, car wash at Tidal Wave Auto Spa, and locksmith services at Minute Key.
What products and services does Truist offer at this location?
Truist offers checking and commercial accounts, credit cards, loans including mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.