State Employees’ Credit Union

Reviews

• FT

  Francisco Torres

  Jul 22, 2025
  2.0
  I personally have an issue with state employees credit union after they slashed interest rates on all deposit accounts due to COVID. But didnt raised their rates even after the economy started to pick back up. But my real issue is the lack of customer service at this location. A few bad apples at the location indeed. Not all but some. There are a few tellers there that don't even greet you when you walk up and I've witness them do the same with other customers as well. I went today and the lady at the counter showed zero customer service skills. She seemed like I was bothering her.
• SB

  Sherri Barham

  Jan 15, 2022
  5.0
  Convenient drive thru and easily accessible from the side street or Main Street. It has a walk up atm and drive thru atm. Plenty of parking and quick service.
• JC

  Juan Carrasco

  Sep 8, 2021
  5.0
  Great staff.
• CO

  Charles Oruma

  Sep 2, 2021
  1.0
  the staff there seems to be very nice and friendly. although there are a few bad apples who make everyone else look very very bad. I have heard from other friends and family members and also coworkers who go to that bank. they all say the same thing. that you should not go to this particular location and that the staff there is not as good as they could be. my personal experience, I went to go get pre-approved for a loan. I was in dire need of moving out and finding my own home. I was told that I was not approved for my loan. a fact that I later found out was false.I understand people make mistakes, I was upset but I didn't hold it against her. I then go on to have two more transactions with the same employee, and each time she neglected to take care of my situation which caused me to miss out on buying the home that I wanted.this would make the third time that she has "dropped the ball" causing me to miss out on an great opportunity. I go on to work with another employee at the same branch and got the same type of negligent unprofessionalism, it really made me feel like they looked at me as a number and not a person. it also made me feel like they didn't care about my future or well-being. a person's money, family, house and financial status is not something that should be played with tampered with or taking lightly. I will not be using this location anymore. great company, terrible branch

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