Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
27 reviews
5 stars
13
4 stars
6
3 stars0
2 stars
1
1 star
7
- MGMckenzie GatesDec 24, 20251.0Young lady working did not know what she was doing. Insisted I couldn’t get money out of my own account because I have another persons name on there. But it’s my account, and I’m over 18. They need some extra training for their staff.
- MMMaryann MazurOct 12, 20254.0Tellers are friendly and helpful. Only thing is they need to clean off the ATM machine which is filthy with dried food, etc. Been like that for weeks.
- LBLady BossJun 16, 20241.0Very rude disrespectful and racist behavior come out from the lady cashier called Mrs Charita I don’t understand why she doesn’t want to use people drive through when we have ready money and slip in the pouch with a little money to deposit in the business account other cashier never mind about it but only Charita has a lots of racist attitude and rude behavior we have multiple business accounts in different banks but never had this kind of behavior and problem with their cashier or staff We just bought business in the kings mountain last year and no other bank in the town so we used this Truist branch but so disappointing behavior of Charita we decided to close the business account in this bank and used the other bank very disappointed from cashier Charita
- DJd jJan 3, 20245.0Fast and friendly
- DBDenise BrownAug 8, 20161.0Both of the tellers at the drive thru window are so rude. They definitely need to work on their customer skills We try to avoid this location just because of them. Haven't had any problems at other locations.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's standard business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The bank is closed on Saturdays and Sundays.
When is the drive-through at Truist open?
The Truist drive-through operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-487-8487. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using your checking account funds.
What services and products does Truist provide?
Truist offers services including checking, commercial and credit card products, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What nearby dining options are available close to Truist?
Nearby dining options include KFC, Little Caesars Pizza, Hardee's, Subway, Hong Kong Take Out, and Big E Original BBQ, offering a variety of fast food and restaurant choices for customers before or after their bank visit.
Are there convenient ATM options near Truist?
Yes, nearby ATM options include Truist ATM, BB&T ATM, Silver Express convenience store with ATM, and LibertyX Bitcoin ATM, providing easy access to cash withdrawals.
What other services or stores are close to Truist that might be useful for customers?
Customers can find nearby services such as Butler's Tire & Auto Service for automotive needs, UPS Access Point for shipping, and Martha's Gifts Galore and More for flowers and gifts.
How can I make an appointment with Truist?
You can make an appointment with Truist by using their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.