First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
When I first started with this bank three years ago people were friendly. Seems there is new staff now not interested in customer service.
A couple months ago could not access my account on-line. I went into the bank to see what the issue was. The teller would not let me ask questions but continued to rattle on. I finally asked if I could ask my question and not be talked over.
The head teller said she would make a call. So with the one call, she received the answer.
About two hours later, I received a call from the VP stating I was rude and he was closing my account!!!!
Programming friends told me they were hacked. A couple weeks later, monies were removed from my account by someone using Spectrum's name.
I changed banks.
CL
CSFY, LLC
Jun 6, 2025
5.0
The teller here is awesome. Friendly and fast and goes the xtra mile Thank you
BS
billy shelton
Apr 3, 2023
5.0
Awesome employees I had a question about linking a bank account to another bank they answered my question so I can decide whether to do it or not thanks to them I was about to get scammed love this BANK
RM
R. T. Martin
Jan 27, 2023
5.0
Spoke with Ruth head teller earlier today & she resolved a banking concern for me. Thank you for such proficient assistance!
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank in King, NC?
First Citizens Bank in King, NC is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank in King offer drive-through banking hours? If so, what are they?
Yes, the drive-through banking hours at First Citizens Bank in King are Monday through Friday from 9:00 AM to 5:00 PM.
Is First Citizens Bank in King closed on any holidays?
Yes, First Citizens Bank in King is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What banking products does First Citizens Bank in King offer?
First Citizens Bank in King offers Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What services are available at First Citizens Bank in King?
Investment Advisor services are available at First Citizens Bank in King.
How can I contact First Citizens Bank in King?
You can contact First Citizens Bank in King by phone at +1 336-983-5106 or by fax at +1 984-867-3411.
Where is First Citizens Bank located in King, NC?
First Citizens Bank is located at 604 South Main Street, King, NC 27021, USA.
What nearby places can I visit when I come to First Citizens Bank in King?
Nearby places include O'Reilly Auto Parts, CVS Pharmacy, Little Italy & Italian Restaurant, and Lowes Foods, which you might want to visit before or after your banking appointment.
Are there ATMs near First Citizens Bank in King?
Yes, there are several ATMs nearby including a First Citizens Bank ATM, BB&T ATM, Coinme ATM, and First Horizon Bank ATM for your banking convenience.
What other financial service providers are near First Citizens Bank in King?
Nearby financial service providers include Truist, H&R Block, Liberty Tax, Bob Parent State Farm Insurance, and Western Union for additional banking and financial assistance.