Wells Fargo Bank

2.6
62 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
221 E Mountain St, Kernersville, NC
27284, United States

Hours

Reviews

2.6
62 reviews
5 stars
20
4 stars
3
3 stars
3
2 stars
2
1 star
34
  • CM
    Casey Marcum
    Aug 14, 2025
    1.0
    Never can talk to a human. They continued to transfer me and never to the right person.
  • MP
    Myron Pearman
    Jul 28, 2025
    1.0
    Horrible experience with “Third World Servicing” @ Wells Fargo phone servicing and then even more horrendous, callous experience @ the Kernersville NC branch dealing with Elsa Murgas. She tried everything possible to not assist me to deal with my mother passing until I requested the Manager, Brian Holt, then suddenly what was going to take 1.5 hour took her 20 minutes! No condolences on my mother passing by Elsa. I requested the accounts be closed immediately and spoke with Brian Holt to provide him with the feedback that not only was Wells Fargo losing a close to 40 year customer with ~$25k in deposits but was also not going to use Wellls Fargo further for my own accounts (19+ years) and decided to go to Fidelity Bank of NC in Kernersville for the estate account which will be substantial deposits. Brian didn’t seem to care and based on reading the reviews for this branch can see why the results are so poor. No need for Wells Fargo AI to respond with “ send us details @ the cyber box provided….” I’m done with Wells Fargo!
  • TH
    Thomas Holm
    Jan 5, 2022
    3.0
    Was in drive thru 2 rows were open though nobody was moving, so decided to go in. 2 tellers inside and saw 2 supposed to be handling drive thru. They were chit chatting la la la. How frustrating!! Glad we went in or I'd still be in line waiting
  • GS
    Guy Spiher
    Jul 23, 2016
    1.0
    I guess the personnel that work there are okay.... Its always crazy busy and rather impersonal... Not like a neighborhood bank or credit union. At the end of it all is always the corporate juggernaut that is a large bank. Fees for everything.... A fee for this a fee for that.... Loan rates for any type loan are through the roof terrible.... I heard a loan broker quote 20 percent for a personal loan. I have had a loan broker look me in the eye and offer 10.25 percent and not even blink. Get yourself a credit union account and leave the big bank for the people who don't know any better.

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 221 E Mountain St offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours of Wells Fargo Bank in Kernersville?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.