Truist

3.0
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
237 E MOUNTAIN ST, KERNERSVILLE, NC
27284, United States

Hours

Reviews

3.0
23 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
11
  • AL
    Ally Lail
    Sep 15, 2025
    1.0
    Came to this branch to add my husband onto my accounts, our experience was so awful in here that we ultimately decided to leave, close out all our accounts with Truist and take our money elsewhere. Hospitality is non existent and they are in no hurry to help you.
  • AC
    Alexandra Cooke
    Aug 18, 2025
    5.0
    Great experience every time I go. All the tellers and branch manager are exceptional! I love seeing their leader come out to offer assistance.
  • MP
    Mark Pieczynski
    Dec 23, 2024
    5.0
    I just completed an auto loan, and Belinda Steiner, Senior Relationship Banker, was exceptional in helping complete this loan. She was extremely professional and meticulous in all aspects of the transaction. I highly recommend this branch and their wonderful staff and will continue to do my banking there.
  • MH
    Mr firm handshake
    Aug 29, 2022
    1.0
    Truist. As I’m truly a rip off. Eight buck to cash a check that came from this bank. People go to another place and don’t get ripped off. Worst customer service also. I just sold a house and have 120,000 I was going to deposit but I guess I’ll go to another bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.