Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
25 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
13
- EHEvan HagerDec 31, 20251.0Constant fees, late deposits early withdrawals from their automated system. Even worse after the fact their customer support was either rude or negligent
- ASAmerica SantillanNov 25, 20251.0Came through the drive thru area to cash out a check from my job. I am not a truist member but my colleagues do this all the time with no problems. After waiting 15 minutes I finally got up there and they told me on speaker machine me and my colleague (that was with me) we would have to come in to cash it and gave no explanation as to why. As soon as we came in the manager was just starring as us weirdly not even a “Hey, welcome in” or anything just STARRING HARD. The lady was getting our money ready when I noticed they charged a $8 fee (told us AFTER depositing our checks not BEFORE) and explained we were non-truist members which usually my job covers that fee. Also said non-truist members have to come inside to cash checks and supposedly made that rule today all of a sudden per management. If this is the case they should have a sign up front or something. The atmosphere was unwelcoming and that whole interaction just rubbed us the wrong way. I will never step foot in this establishment AGAIN!!!!!
- ALAlly LailSep 15, 20251.0Came to this branch to add my husband onto my accounts, our experience was so awful in here that we ultimately decided to leave, close out all our accounts with Truist and take our money elsewhere. Hospitality is non existent and they are in no hurry to help you.
- ACAlexandra CookeAug 18, 20255.0Great experience every time I go. All the tellers and branch manager are exceptional! I love seeing their leader come out to offer assistance.
- DDDenise DylesApr 10, 20191.0This bank don't even get this star went to casha .Check from our auntie and the lady said unless it was drawn on of there . Bank they couldn't cash it which makes it funny cause we done this one time before so this abnk doesn't deserve one star and it is funny cause I have delt with this bank for 19 years now as of friday we will be changing banks to where we do the have this problem but I see why you his bank has a two to three stars cause they fricken suck at being a bank but this is on we got this I know from here on .Out I will do my research on all banks before my money goes in there to see what kind of customer service they have but as of friFri my business with this bank will go aonsomewh else and this is a crying shame
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Kernersville branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the branch operating hours for Truist in Kernersville?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It remains closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open an account online, by phone, or visit the branch during business hours. Note that Certificates of Deposit (CDs) require a branch visit. Opening online may require a few days for your debit card and checks to arrive, but visiting a branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to begin making purchases and payments using the funds in your checking account.
What kinds of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for everyday transactions such as purchases and deposits, while savings accounts are for setting aside money for future goals or emergencies.
Which financial services does Truist provide?
Truist offers a variety of financial services including checking and savings accounts, loans (personal, business, mortgage), credit cards, investment and wealth management, insurance services, and more.
What nearby banks or ATMs can I find around Truist Kernersville?
Nearby banks and ATMs include BB&T ATM, Wells Fargo Home Mortgage, NewBridge Bank, First National Bank, Bank of America, and Allegacy Federal Credit Union, providing customers with additional options for banking services close to Truist.
Are there any local restaurants near Truist Kernersville where I can eat?
Yes, several dining options near Truist include Sol Kitchen, Mel's Sweet Fix bakery, LeanBack Soul Food, Righteous Eatz Catering, Just Mac N' Cheese, and Mrs Winners Chicken & Biscuits, making it convenient to grab a meal before or after your banking visit.
What nearby health and wellness services are accessible from Truist?
Nearby health and wellness services include Aimee, Sheppard ND LAC for acupuncture and Bates Primary Care for medical needs. There's also 4Real Juices & Wellness for healthy refreshments.
How can the nearby public transit options help customers reach Truist bank?
While specific transit stations are not listed, the presence of multiple banks and services nearby like BB&T ATM and Wells Fargo Home Mortgage suggests the area is accessible and well-served by local transportation, facilitating convenient access for customers visiting Truist.