Truist

2.1
31 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
124 HARMON CREEK RD, KERNERSVILLE, NC
27284, United States

Hours

Reviews

2.1
31 reviews
5 stars
7
4 stars
0
3 stars
3
2 stars
1
1 star
20
  • MM
    Maureen Matar
    Jul 22, 2025
    1.0
    Never been to a slower drive thru like this one in my entire life! This is ridiculous! Took her 22 minutes for 2 deposits that are ready with a deposit slip each, should be easy, machine counts and you scan the slip and enter the count in the computer! Done this every other day for the past 11 years so i know it should not take that long.Took her literally 22 minutes!!!!!!!
  • CR
    Captain RedBeard
    Jul 9, 2025
    1.0
    What is going on in here? I have been waiting entirely too long. This is crazy!
  • MF
    Matt Finkelstein
    Jul 9, 2025
    1.0
    Terribly inefficient. Extremely slow service. May need to find another branch or another bank to do business with. Happens every time I visit here.
  • AM
    Amber Mize
    Jul 9, 2025
    2.0
    Probably the most incompetent people I’ve ever seen. I have went through the line inside and drive thru sooo many times and it is never easy. I can’t think of one time they didn’t say thank you for your patience. Today was the last day I will do that!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.