Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
First Citizens Bank
2555 Western Boulevard Ext., Jacksonville, NC
28546, United States
Hours
Reviews
2.7
7 reviews
5 stars
3
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1 star
4
- CLCynthia LouridoJul 12, 20255.0Met some of the staff today at the Small Business Center, they were all so helpful and they even brought the whole class lunch. They had all the information and answers to our questions. Thank you!
- MRMauro RodriguezJul 12, 20255.0Great people, always willing to help us, the small business owners. Simple Construction Roofing has all the accounts with them. Thank also for sponsoring the A.I class for small business.
- LSLinn SilesMay 31, 20231.0I was asked to conduct my own fraud investigation...but if I didn't know it needed to be decided within 60 days or I could not be reimbursed
- TBT BrownJul 16, 20191.0ATM malfunctions while making a deposit. The next morning I’m rudely told the bank does not service or balance their ATMs and I need to call the fraud department. After multiple calls I’m told they see where the machine registered a malfunction and it could take up to 10 business days for the machine to be balanced and my account credited. So note if you have ATM issue they don’t really care. I’ve been a loyal customer for years along with my business’ and as soon as they get around to crediting me my $ I’m going to close all business and Trust accounts and never look back at this bank. I suggest you deal with a more personable local bank as the protections from FDIC are the exact same. They just might appreciate your business. And the person responsible for not giving a temp credit is named Jan. The managers out for the next couple days and she didn’t care to provide authorization for a temp credit while bank gets ATM serviced and balanced. Ashamed cause they say they can see the transaction.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Jacksonville - Northside?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
Is the drive-through service at First Citizens Bank available every day?
The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank observe any holiday closures?
Yes, the bank is closed on November 11, November 27, December 25, and January 1.
What financial products and services does First Citizens Bank offer?
They offer checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Where is First Citizens Bank located in Jacksonville?
It is located at 2555 Western Boulevard Ext., Jacksonville, NC 28546, United States.
How can I contact First Citizens Bank by phone or fax?
You can call them at +1 910-346-7360 or send a fax to +1 984-867-3059.
Are there any dental offices near First Citizens Bank for convenient healthcare appointments?
Yes, nearby dental offices include Family Comprehensive & Cosmetic Dentistry, Shanie Covert PA, Dynamic Dental Jacksonville NC, and White & Johnson Pediatric Dentistry, offering convenient dental care options.
What nearby dining options are available close to First Citizens Bank?
Nearby dining includes Wingstop, Slim Chickens, Burrito Shak, Blaze Pizza, The Hummus Republic, and Northstar Cafe NC, offering various cuisines for before or after your bank visit.
Is there convenient car maintenance available near the bank?
Take 5 Oil Change is near the bank, providing automotive oil change and repair services for your vehicle maintenance needs.
Can customers access other financial or mortgage services near First Citizens Bank?
Yes, there are additional mortgage brokers and financial services nearby such as Danielle Wiram, Tammy Troup NMLS: 118743- Movement Mortgage, Sally Herman Mortgage Lender, Andrea Gonzalez Mortgage Lender, and BB&T Mortgage.