Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
52 reviews
5 stars
29
4 stars
1
3 stars0
2 stars
2
1 star
20
- JSJ SJul 7, 20251.0I can not believe Truist bank charges to cash their own check. This tells you how bad they need money. Unfortunately, customer service is not a priority anymore!
- TTThomas TrotterMar 13, 20235.0Very polite, attentive, cheerful, & helpful. Stephanie especially, brightened my day.
- JBJeff BellOct 1, 20225.0Always a great help when needed. Any time that we have had issues or needed something. They have went above and beyond to make sure we are helped. In person is always better than someone else on the other end of a phone. Indian Trail location is great!!
- TTTatiana TrejoJan 24, 20185.0I have never sat down with ANYONE from ANY bank to talk about my finances and how to improve them. I was recommended by a family member to see Ms. Karla. Honestly, I have never received that kind of service or time from a banker. I appreciated her being transparent and explaining all the possibilities with me. After all this, I decided to get an account with Suntrust. I feel better knowing I have access to good service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Indian Trail?
The drive-through at Truist Indian Trail is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist branch in Indian Trail open for in-person banking?
The Truist branch in Indian Trail operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist Indian Trail?
You can open an account online, visit the branch during business hours to open one in person, or call 844-4TRUIST (844-487-8487) Monday through Friday 8 AM–8 PM or Saturday 8 AM–5 PM.
What types of accounts does Truist Indian Trail offer?
Truist offers checking accounts for everyday transactions and savings accounts to help you save towards a goal or emergency fund.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments using the cash in your checking account.
Does Truist Indian Trail offer services in languages other than English?
Yes, Truist Indian Trail offers services in English and Spanish to accommodate diverse customer needs.
What services can I find at Truist Indian Trail?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, cash management by appointment, and more.
How can I reach Truist Indian Trail for inquiries or appointments?
You can call the main phone at +1 704-821-7601 or use the appointment reservation website to schedule a meeting.
What nearby dining options are close to Truist Indian Trail?
Johnny K's Restaurant is a nearby dining spot where you might enjoy a meal before or after visiting the bank.
Are there other banks near Truist Indian Trail?
Yes, Suntrust Bank is located nearby, offering customers additional banking options in the area.
What local services can I find around Truist Indian Trail?
Nearby, you can find services like Kira Jeffrey Photography for event photography and Betterliving Sunrooms and Awnings for home improvement supplies.