Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
3.6
14 reviews
5 stars
9
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4
- RURobert Ujevic6 days ago5.0Super friendly staff and easy to work with. Highly recommend.
- LElarry enderleJul 30, 20251.0This bank is ridiculous. Every time I log into there ancient digital banking they have to call me and I have to listen to some long prompt just to get a code. Can you really text? Now im locked out and cant pay my loan what a joke
- THTanya HouckJul 14, 20252.0My husband, unfortunately, has a car loan through this bank. I went up there today to get a cashiers check to pay on the loan and was told I couldn’t unless I had a checking account with them. So, I opened an account. Upon reading the fine print, on their own paper, was where a non-customer could get a cashiers check, but with a fee of $20. So, why was I told I couldn’t get one as a non-customer?? I asked why their teller told me otherwise when it’s in their own fine print that I could have gotten one. I got met with ‘they didn’t know’. I asked if a manager was in and all I got met with is “uhh”, “umm”. I straight up asked them if it was because of my arm tattoos. I will not be leaving my bank of over 30 yrs to do business with this bank other than to pay the car payment. I will also be withdrawing any money I put into this bank tomorrow.
- JCJean CreedeApr 5, 20225.0I called the branch regarding a Medallion Signature Guarantee and was transferred to Jim Colucci, the branch manager. I left a message on his voicemail, and he called back within a few minutes. He was extremely helpful! He was very knowledgeable and clearly explained the process. I want to thank him for making me feel like family. Great job!!
- SBScott BerkebileMar 30, 20175.0Always great to deal with, Amanda always goes out of her way to help us!
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours for First Citizens Bank in Indian Trail?
First Citizens Bank in Indian Trail is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the drive-through service available at this First Citizens Bank location? If so, what are its hours?
Yes, the drive-through at First Citizens Bank in Indian Trail operates Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank in Indian Trail open on national holidays?
No, the bank is closed on major holidays including Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What types of banking products does First Citizens Bank offer at this location?
They offer a variety of products including Checking, Savings, Mortgage, Home Equity, Credit Cards, Online and Mobile Banking, Business Checking, Business Lending, Investment Solutions, and Wealth Services.
What professional financial services are available at First Citizens Bank in Indian Trail?
Customers can access Mortgage Banking, Financial Consulting, Business and Commercial Banking, Equipment Finance & Leasing, Merchant Services, and Insurance Specialists.
How can I schedule an appointment at First Citizens Bank in Indian Trail?
You can book an appointment using their online reservation system available at https://outlook.office365.com/owa/calendar/IndianTrailMain@firstcitizens.com/bookings/
What is the address and contact number for First Citizens Bank in Indian Trail?
The bank is located at 424 Indian Trail Road, Indian Trail, NC 28079. Their main phone number is +1 704-821-7998 and fax is +1 984-867-3511.
Are there any nearby banking or financial service providers near First Citizens Bank in Indian Trail?
Yes, other nearby financial service providers include Edward Jones Financial Advisors Keyton Elmore and Christopher Zino, as well as AmeriClaims, Inc. and Spivey Insurance Group.
What nearby real estate services can customers find near First Citizens Bank in Indian Trail?
Nearby real estate agencies include Henderson Properties Inc., Henderson Association Management, Dawn Barnes Realty ONE Group Revolution, and Jessica Gordon, Realtor.
Are there dining options near the First Citizens Bank in Indian Trail for customers to visit before or after their banking?
Yes, Popeyes Louisiana Kitchen, a fast food and American restaurant, is located nearby for a convenient dining option.