Truist

2.4
36 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3618 N MAIN ST, HOPE MILLS, NC
28348, United States

Hours

Reviews

2.4
36 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
22
  • BH
    Bianca Harris
    Nov 4, 2025
    1.0
    I tried to open an account and the lady in the back came out and asked me to make and appointment- just to get me to leave- apparently she didn’t want to work today- didn’t even tell me how to make an appointment. And just simply said “I’m sorry” -nonchalantly.
  • GG
    Gucci26910
    Jul 8, 2025
    1.0
    Really needed them to help me today and totally failed! Management sucks!
  • LO
    Leetrina Odom
    Oct 11, 2022
    1.0
    They over draft me twice I had over draft protection still charge me 154.00 and wouldn't give it back claim I had to wait until November Moving my acct
  • JM
    Jt Mumford
    Nov 27, 2017
    1.0
    What a sorry staff. Whoever runs that whole hope mills location show should be fired and the bank needs restaffing immediately. They are not a community supporter. I urge you all to reconsider your dealings with this particular bank and go out of your way to use another BBT.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.