Truist

2.4
36 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3618 N MAIN ST, HOPE MILLS, NC
28348, United States

Hours

Reviews

2.4
36 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
22
  • BH
    Bianca Harris
    Nov 4, 2025
    1.0
    I tried to open an account and the lady in the back came out and asked me to make and appointment- just to get me to leave- apparently she didn’t want to work today- didn’t even tell me how to make an appointment. And just simply said “I’m sorry” -nonchalantly.
  • WC
    Wynter Carlile
    Mar 4, 2020
    5.0
    Just opened account and banker was so kind and informative. Sandy is amazing!!!
  • AH
    Ashlee Hallman
    Sep 5, 2018
    1.0
    BB&T Hope Mills is the worse bank ever!!! They don't take responsibility for their errors.. If someone steals your checks and misspells your name on them they will still get cashed... Rather than take responsibility for their errors they will blame you for them being stolen! Also their new policy of someone can deposit a check or money order into my account but they cannot deposit cash?? BB&T you are worse than CresCom and they are bad!!!!!!! Will never do business with you again and I am telling everyone I know not to do business with you either!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.