First Citizens Bank

3.6
25 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3626 North Main Street, Hope Mills, NC
28348, United States

Hours

Reviews

3.6
25 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • DH
    Daniel Hurley
    Oct 1, 2019
    5.0
    Elaine, Anita, Jacqueline and the rest of the staff here are wonderful. Great customer service.
  • WM
    Wendy McInteer
    Oct 3, 2018
    2.0
    Been with this bank about 5 years. They need more tellers! Tired of waiting forever so one teller can take care of inside customers and the drive-through customers. Also, I don’t mind waiting my turn but if I pull up to the window after already waiting 10 minutes for the car in front to be helped and it’s going to be a bit, at least have the courtesy to acknowledge my presence and let me know it will be a few minutes. Don’t sit there next to the window and act like I’m not there while you continue doing whatever standing right in the window. Just happened! I left before I said something I couldn’t take back, maybe later I can receive some common courtesy.
  • SV
    Shawn V
    Nov 13, 2017
    1.0
    I've been a customer for 25+ years of this bank. I took a cashiers check in from Carmax and the cashier tells me for "my safety" they are placing a hold on it for 7 days because of people people printing phony checks. Seriously? I'm the customer that Carmax handed the check! Don't insult my inteligiance, you didn't trust a 25 year customer! When the check clears I will have already found a new bank.
  • PP
    Pvssy Pleasure
    Feb 27, 2017
    5.0
    Staff is very nice

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank in Hope Mills?

First Citizens Bank in Hope Mills is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through service hours?

Yes, the drive-through service hours are Monday to Friday from 9:00 AM to 5:00 PM and it is closed on Saturdays and Sundays.