First Citizens Bank

3.6
25 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3626 North Main Street, Hope Mills, NC
28348, United States

Hours

Reviews

3.6
25 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • TR
    Tee R
    Feb 8, 2022
    5.0
    Very friendly workers!!!
  • GD
    Gail Davis
    Sep 16, 2018
    5.0
    Been banking here forever,never a problem! And miss Elaine is the bessstest ever ❤💜
  • TF
    Timothy Fitzgerald
    Jan 10, 2018
    1.0
    They don't treat you like a customer. They just try to take your money in fees. I am trying my best to run a small business. They tell me I can't tell them to refuse debit transactions. They don't want to refund an insufficient funds. A pending transaction was going to make my balance go negative so I put some cash in. The next day I see I have an insufficient funds, they take out the transaction first, then the cash so I lose my money. Worse then a payday lender. Also, messed up our checks, and nobody got back to us when we were trying to buy a car.
  • SV
    Shawn V
    Nov 13, 2017
    1.0
    I've been a customer for 25+ years of this bank. I took a cashiers check in from Carmax and the cashier tells me for "my safety" they are placing a hold on it for 7 days because of people people printing phony checks. Seriously? I'm the customer that Carmax handed the check! Don't insult my inteligiance, you didn't trust a 25 year customer! When the check clears I will have already found a new bank.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank in Hope Mills?

First Citizens Bank in Hope Mills is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through service hours?

Yes, the drive-through service hours are Monday to Friday from 9:00 AM to 5:00 PM and it is closed on Saturdays and Sundays.