First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Been banking here forever,never a problem! And miss Elaine is the bessstest ever ❤💜
TF
Timothy Fitzgerald
Jan 10, 2018
1.0
They don't treat you like a customer. They just try to take your money in fees. I am trying my best to run a small business. They tell me I can't tell them to refuse debit transactions. They don't want to refund an insufficient funds. A pending transaction was going to make my balance go negative so I put some cash in. The next day I see I have an insufficient funds, they take out the transaction first, then the cash so I lose my money. Worse then a payday lender. Also, messed up our checks, and nobody got back to us when we were trying to buy a car.
SV
Shawn V
Nov 13, 2017
1.0
I've been a customer for 25+ years of this bank. I took a cashiers check in from Carmax and the cashier tells me for "my safety" they are placing a hold on it for 7 days because of people people printing phony checks. Seriously? I'm the customer that Carmax handed the check! Don't insult my inteligiance, you didn't trust a 25 year customer! When the check clears I will have already found a new bank.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank in Hope Mills?
First Citizens Bank in Hope Mills is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank offer drive-through service hours?
Yes, the drive-through service hours are Monday to Friday from 9:00 AM to 5:00 PM and it is closed on Saturdays and Sundays.
Is First Citizens Bank open on public holidays?
No, the bank is closed on holidays including November 11, November 27, December 25, and January 1.
What types of banking products and services does First Citizens Bank provide?
They offer Checking and Savings accounts, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking and Lending, Business Credit Cards, and Merchant Services.
How can I make an appointment or reservation at First Citizens Bank in Hope Mills?
You can book an appointment through their online reservation system at https://outlook.office365.com/owa/calendar/HopeMills@firstcitizens.com/bookings/
What is the location and contact information for First Citizens Bank in Hope Mills?
The bank is located at 3626 North Main Street, Hope Mills, NC 28348. You can reach them at +1 910-307-9180 or fax at +1 984-867-3034.
Are there any urgent care clinics near First Citizens Bank in Hope Mills?
Yes, Elitecare of Fayetteville and Lakeview Urgent Care & Family Clinic are nearby, making it convenient to access healthcare before or after banking visits.
What dining options are near First Citizens Bank in Hope Mills?
Nearby dining includes Elite Catering, UncleZipsBeefJerky, Marci's Cakes and Bakes bakery, and Culver's fast food restaurant, offering a variety of meal options for customers.
Are there any notable shopping or retail spots near First Citizens Bank?
Yes, The Shops Of Trade Street is a nearby shopping center with coffee shops and retail stores, and Chloe's Corner Boutique offers fashion and clothing options close by.
Can I visit any local attractions near First Citizens Bank in Hope Mills?
Yes, the Town Of Hope Mills Clock is a nearby monument worth visiting, and the Artist Village offers theatrical productions that might interest visitors.