Truist

3.3
30 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
701 VILLAGE WALK DR, HOLLY SPRINGS, NC
27540, United States

Hours

Reviews

3.3
30 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
2
1 star
10
  • LH
    LINDA HAMILTON
    Oct 14, 2025
    5.0
    The people at this bank are very friendly
  • SF
    Sailsbery Family
    Jul 10, 2025
    1.0
    Apparently, Quarters Are for the Elite Now. Today I visited this Truist branch because I made the wild mistake of needing a few quarters. Well, silly me for thinking a BANK—the literal place that exists to exchange money—might actually, I don’t know, exchange money. I pulled up to the teller window with a crisp $20 bill and asked, ever so humbly, “May I please have this in quarters?” What followed was a dramatic pause so long I thought I’d accidentally triggered a side quest. The teller glanced down at my peasant cash and, with the kind of solemn gravity reserved for medieval inquisitions, informed me after careful scrutiny that I was high enough status for them. Apparently, in this gilded temple of finance, coins are no longer for commoners. They’re a VIP currency, reserved for those who have demonstrated their fiscal superiority by paying a $25/month maintenance fee.
  • JW
    Josh Williams
    Jun 20, 2025
    1.0
    Kelly sweet is absolutely the rudest person I have ever dealt with. When asking a question she will interrupt every time. In the middle of me asking for a document she will demand your ID. And she is the assistant manager!?!? Kelly there is a lot of banks around, why treat people this way? Why try to win every argument instead of trying to resolve the issue? I bet she is undefeated in her mind. Wins every “battle” and acts like a child. Hopefully someone else can help me next time but the last 3 interactions were terrible
  • AB
    Alley Ak BlackIronbeatz
    Nov 20, 2024
    5.0
    I Am Pernell Overbey and I must say Kat O Reill at Holly springs has Excellent customer service skills she helped me with what I needed
  • EH
    Erin Hall
    Nov 8, 2012
    2.0
    AWFUL! nobody knows what they're doing!!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.