Truist

3.3
27 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
351 S CHURTON ST, HILLSBOROUGH, NC
27278, United States

Hours

Reviews

3.3
27 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
0
1 star
11
  • EH
    Elle Holleman
    Jun 17, 2025
    1.0
    the most unbearable bank to work with. would give 0 stars if possible. slow as hell, the people there obviously dont know how to do their jobs. they were supposed to have paperwork done and things separated over 10 years ago but never did it and here we are dealing with it again. even had to hire a lawyer to fix things. this bank sucks do NOT recommend.
  • CC
    cassia
    Jun 4, 2025
    1.0
    I had just opened a account here and I haven’t used the account yet and they closed the account talking about it was suspicious activity this bank is a ripoff they want you to pay $12 every month
  • JG
    Jon Gillis
    Jul 11, 2023
    1.0
    By far the worst bank in the area. Really gotten worse since they merged. Fraud on my account but nobody in the branch can help only the phone number. Been on hold for over two hours. Absolute garbage customer service. Might as well toss my money out the window hoping it will fly back in
  • EM
    Eyan McFarland
    Jul 30, 2018
    1.0
    I'm not a one star giver but this place sucks. Every time I go here to make a withdraw or deposit they take forever and walk around inside talking to each other. They act like they have never worked their before. Then they always come back to ask for my ID.....take my ID then make me wait another 5 minutes. I try to avoid going to this BB&T at all cost. never had such a bad experience at a BB&T drive through than this one.
  • CC
    Curtis McDaniel (Curtimack)
    Feb 26, 2018
    3.0
    Staff is friendly I’m a little leery of using the drive-through at night it seems to be kind of set off and not very well lit so I only go during the day. Hillsborough is not as safe place as it used to be.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.