Truist

3.3
28 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
351 S CHURTON ST, HILLSBOROUGH, NC
27278, United States

Hours

Reviews

3.3
28 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
0
1 star
11
  • SJ
    s j
    Dec 26, 2025
    5.0
    Great service.. comparable to what SunTrust used to provide .
  • TR
    Thomas Rutledge
    Dec 4, 2023
    5.0
    Friendly and fast
  • ND
    Nora Dennis
    Oct 23, 2023
    5.0
    I have had such wonderful customer care from the Truist team. Angelia and Donna in particular have been so helpful as I have opened accounts for both a business and a nonprofit. The crew at the bank is always welcoming and does their best to care for people. They know a lot of customers by name and always have a smile.
  • AW
    Anna W
    Aug 11, 2023
    1.0
    Terrible customer experience for small business banking. Closed newly opened small business account with no explanation and had to remind them to refund the one deposit in the account.
  • AD
    Angela Dameron
    May 4, 2018
    5.0
    They treat you like family- great local bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.