Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
17 reviews
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10
- RWRobert WhiteDec 29, 20254.0I've never had any issues with Truist...they have always been friendly..with me...and I've never had to make an appointment...if I needed to speak with a financial adviser...the wait was little to none...I've never used the drive through...I prefer to go inside...and make it more personal...that's just me....
- MRMichael RoperDec 15, 20251.0This particular branch is horrid. They don't know policy and will lie to you for their convenience when other branches will help you out in the same situation. And the idiots told me they was ordering a replacement card and that my number would be the same. They still changed the number after being told not too. I'll be calling their district manager to request more training for this branch.
- TWTiff WickOct 5, 20201.0The fact that you have to make an appointment for your banking needs is incredibly inconvenient. The line around the bank everyday means you should probably hire more tellers for the drive thru.
- JHjohn headApr 6, 20201.0Have been a decades long BB&T customer. Today I attempted to make a deposit into my account and was made to feel like a criminal. The first ( not friendly ) teller says that i cannot make a deposit. I then call to speak to a Manager about this. She was also not helpful or friendly. Also when I first called wishing to speak to the Manager I was told that she was gone to lunch and that it would be one and a half hours before she returned. Must be nice to get extra long lunch breaks. I usually got thirty to forty minute lunches. I just wish for good friendly customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Hildebran?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the regular business hours for Truist in Hildebran?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone at 844-487-8487, or by visiting a branch during business hours.
Do I need a debit card to open a checking account at Truist?
Checking accounts come with debit cards and checks for everyday transactions, while savings accounts are for saving money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using funds in your checking account.
What products and services does Truist offer?
Truist offers checking, commercial banking, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management services.
What nearby ATMs are available near Truist in Hildebran?
In addition to Truist ATMs, the BB&T ATM is also nearby, providing convenient access to cash withdrawals.
Are there any nearby dining options near Truist in Hildebran?
Nearby dining options include Bojangles' and Hardee's, great places to visit before or after your banking needs.
What community services and recreational facilities are near Truist?
Nearby community and recreational spots include the East Burke Senior Center, Hildebran Gym, and Hildebran Recreational Center, ideal for staying active and engaged.
How can I schedule an appointment at Truist in Hildebran?
You can schedule an appointment online via Truist's appointment reservation website to ensure personalized service during your visit.