Truist

2.5
30 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4025 Premier Dr, High Point, NC
27265, United States

Hours

Reviews

2.5
30 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
5
1 star
14
  • YS
    Yan Stave88
    6 days ago
    1.0
    Among all the banks, the one with the lowest efficiency at the counter is the one where the counter staff are extremely unskilled in their business.
  • MS
    Mark CH Shin
    Sep 19, 2025
    5.0
    Recently, I opened both a personal account and a business account here. The staff assisted me very professionally and were extremely kind. In particular, Bryce was absolutely the best.
  • AA
    Allison A
    Aug 23, 2025
    1.0
    Would give 0 stars if possible. Hard to do business with. Was a customer for 15 years and made it work. You cannot add a beneficiary to your account online of over the phone. It must be done in person. Unacceptable way to work today. They are just trying to keep your money and ensure it does not get passed down to your family.
  • YY
    Yordoom
    Mar 28, 2025
    1.0
    Only 2 tellers working on a Friday afternoon?? With large inside deposits and drive through taking priority, standing in line for 20min inside just to give up and leave isn't how I want to spend my lunch hour... Big Waste of Time!!
  • AR
    Abraham Rangel
    May 28, 2024
    1.0
    Slowest bank I have ever been too , every time I come to this location I’ll be here for over an hour for a simple transaction

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.