Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
30 reviews
5 stars
10
4 stars
2
3 stars0
2 stars
2
1 star
16
- CLCorrie LoveNov 17, 20251.0Walked in to cash a check and waited for 10 minutes just to be told "I am busy. Its going to be awhile" by quote "the only person working". Meanwhile there was only one other customer in the lobby. The bank teller wouldn't even make eye contact with me. This branch is rude and unhelpful.
- DADedra AllenNov 7, 20251.0I literally hate having to visit this branch. Mostly everyone there is extremely unfriendly . Being a client for over 20 years in multiple states , it’s overdue that I move my 2 accounts to another bank . And this isn’t the only branch with poor service , it’s just the worst!
- CHCarol HoneycuttNov 7, 20251.0I have left multiple messages and they never return your call. Today 11/7 the bank leaders voicemail stated it was October. Frustrating.
- JTJerry ThomasOct 20, 20251.0This bank is slow, no help wait time so long Other bank are not like this It’s time to move But the way they don’t care , they got bigger fish
- KTKristen TibbettsSep 4, 20255.0Fenicia went above and beyond to provide me with exceptional customer service. She truly cared about my experience and it showed! I highly recommend asking for her to assist you!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in High Point?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open your checking or savings account online. After opening, your debit card and checks will arrive by mail, or you can visit a branch to get a temporary debit card immediately.
What services does Truist offer related to loans and credit?
Truist offers a range of products including personal loans, business loans, mortgages, home equity lines of credit, and credit cards.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
What are the Truist branch hours for customer visits?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I schedule an appointment at Truist in High Point?
You can schedule an appointment through Truist's reservation website to meet with a representative by appointment.
What nearby parks can I visit before or after visiting Truist?
Nearby parks include City Lake Swimming Pool, High Point City Lake Pool and Waterslide, and Armstrong Park, offering recreation options close to Truist's location.
Are there any nearby real estate agents close to Truist?
Yes, nearby real estate agents include Atlantic Realty and Property Management, Saintsing Properties, and marshall morgan team, which could be useful if you’re exploring property services.
Where can I find nearby financial or mortgage services near Truist?
Nearby financial services include Truist Wealth and BB&T Mortgage, which provide additional financial advising and mortgage lending options.
What is Truist's contact phone number and social media handles?
You can reach Truist at +1 336-889-1100. Their Facebook page is facebook.com/truist, Instagram handle is @truist, and Twitter handle is @TruistNews.