Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- LCL CJul 2, 20251.0Have to agree with other reviewers. Terrible customer service. I needed to close out a safe deposit box for an estate. I requested a time later in the day since I was traveling from out of town. They would not make an appointment becasue the only banker that could do it that day wanted to leave work early before a holiday.
- MAM AlexanderJan 17, 20241.0Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall branch they closed down. Every employee there knew and called us by name. It is truly disappointing to see such a decline in the level of customer service First Citizens used to insist on providing its customers.
- XLXterior LLCMay 17, 20231.0Terrible customer service. Called asking questions for an elderly non-mobile customer. We were asking a question about his check and the person from First Citizens hung up. Update Went to speak to the manager found out she was the one who hung up. I'm at a loss for words. BEWARE
- NPNoah PerryJul 18, 20205.0Ive been to this bank many times. They are always nice and have good service.
- MSMark SchroederAug 22, 20181.0Teller staff is courteous and quick. Need any other services go elsewhere. Worst customer service I’ve ever experienced with a bank. Will be moving money out soon.
Frequently Asked Questions About First Citizens Bank
What are the regular drive-through hours at First Citizens Bank in High Point?
The drive-through at First Citizens Bank in High Point operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is First Citizens Bank located in High Point?
First Citizens Bank is located at 700 North Main Street, High Point, NC 27262, United States.
What banking products does First Citizens Bank offer at the 700 North Main Street branch?
This branch offers checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Can I schedule an appointment online with First Citizens Bank at this location?
Yes, you can schedule an appointment online via their booking page at https://outlook.office365.com/owa/calendar/HighPoint@firstcitizens.com/bookings/.
What services does the First Citizens Bank High Point - Main branch provide?
The branch provides general banking services along with specialized services including business lending support.
Is First Citizens Bank open on holidays?
No, this branch is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What nearby dining options are available around First Citizens Bank in High Point?
You can visit The Dog House, a nearby hot dog and American restaurant, for casual dining before or after your bank visit.
Are there any parks near First Citizens Bank where I can relax?
Yes, Armstrong Park is close by, offering a place to relax or take a walk near the bank location.
What healthcare facilities are near First Citizens Bank in High Point?
Nearby healthcare facilities include Allergy and Asthma Center of NC - High Point, The Rehab Center, and Wound Care Center, providing various medical services.
How can nearby services like Peters Medical Research or real estate agents benefit me when visiting First Citizens Bank?
If you're seeking financial advice related to business or real estate, nearby entities like Peters Medical Research and real estate agents such as Saintsing Properties and Conrad Realtors Inc can complement your banking experience with specialized services.