Wells Fargo Bank

Reviews

• AH

  Alyssa Hull

  Nov 1, 2024
  1.0
  Don't go here unless you want to spend an entire day waiting. Been twice in the last two days and waited ridiculously long both times.
• KE

  Kim Estes

  Oct 23, 2023
  1.0
  I arrived at 4:59 PM and yes, it was last minute. They had already locked the doors and refused service, normally I wouldn’t care but I just sold my house and it was a rather large check. The lady told me that there’s no way they would have locked up early and that policy was to refuse service. She told me that the ATM was the best bet. The ATM spat out the check on the first attempt and the feeder wheels bent and left wheel marks on it. The ATM probably did this because of the large amount. She had no regard for my concerns, they probably don’t pay them enough to care and it shows.
• SP

  Seth Pergerson

  Dec 5, 2020
  1.0
  This branch has been a complete mess for years. First off, it’s 2022 and they STILL don’t have a drive up ATM. The walk up ATM has been out of service more times than I can keep up with. The tellers rarely even acknowledge you at the drive through anymore. They just wait for the canister to be sent to them then ask “cash or deposit?” before sending it sailing back to you. To top it all off they gave my drivers license and debit card to someone in another lane once and I was lucky enough that this person eventually returned my cards to the branch. Update 6/23/2022 - Today the ATM took money from me but didn’t credit it to my account. It said the bills would be returned but then after waiting for two minutes the ATM went down. I walked inside and immediately reported the issue. I made the radically ignorant assumption that a bank that has billions of dollars would do right by a customer of 10 years and give me a temporary credit until they resolve the issue. No such luck. Next week when I get paid I am creating a new account with employee credit union and Wells Fargo will be down yet another customer. Thieves.
• SS

  Sue

  Nov 13, 2020
  1.0
  Since covid happened, wf has done everything they could possibly do to make banking difficult for customers - shutting down branches (causing increased time/gas to get to another bank), shutting down walk ins, decreasing staff to two in a drive thru resulting in 10+ car lines in each bay, only allowing 3 transactions ( businesses further away now can't make daily trips). I will be switching banks.

Frequently Asked Questions About Wells Fargo Bank