Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
15 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
1
1 star
6
- LTLisa TrivetteOct 16, 20251.0The lady at the window always look unhappy and she is so rude. If you look that unhappy all the time then you shouldn't be working with public. Not just once but all the time. I only come for my work, she makes me glad I dont do personal banking there.
- TLTasha LeathermanApr 8, 20251.0Bad customer service
- SSSteele ShoemakerJan 10, 20251.0Horrible and sketchy not professional
- CHchad huskeyJul 3, 20241.0Not good … no legitimate answers about anything. What has happened with banking? I guess I’ll open a business account online somewhere else. Thanks for helping me choose a bank other than truist, you have likely saved me future frustrations
- SAStephanie AtilanoMar 15, 20211.0My husband and I both have accounts with BB&T with no complaints up until now. My husband went to this Mt. View Branch located at 2727 S NC 127 Hwy, Hickory, NC 28602. He provided his check and debit card (both under the same name)was asked for a form of ID. It was his weekly pay check and he was trying to deposit. He was compliant and provided a form of ID. An associate by the name of Martha was very rude and asked him for a 2nd form of IDENTIFICATION. Why? We bank with BB&T because they have numerous locations and always seem to be conveniently located even when we travel. But this is one branch we will never use again.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Hickory, NC?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services does Truist offer at the Hickory branch?
Truist offers services including deposit transactions, retail and business loans, credit cards, mortgage loans, investment services, insurance, and foreign currency exchange, among others.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST, or by visiting a nearby branch during business hours to receive a temporary debit card immediately.
What kind of accounts does Truist provide?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
How do I activate my Truist debit card?
You need to activate your Truist debit card online before using it for digital or in-person payments.
What are Truist's business hours for in-person banking at the Hickory location?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Which nearby pharmacies can I visit when banking at Truist in Hickory?
Nearby pharmacies include CVS Pharmacy and Walgreens, convenient for picking up prescriptions or health supplies before or after your visit to Truist.
What nearby dining options are available near Truist in Hickory?
You can enjoy meals at Village Inn Pizza, Domino's Pizza, or China Garden, all located near Truist for a convenient dining experience.
Are there nearby medical centers close to Truist in Hickory?
Yes, Catawba Valley Family Medicine - Mountain View and EmergeOrtho are local medical centers near Truist for your healthcare needs.
Can I schedule an appointment at Truist's Hickory branch?
Yes, you can schedule an appointment online via Truist's reservation URL to meet with a banker or specialist.