Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
40 reviews
5 stars
9
4 stars0
3 stars0
2 stars
4
1 star
27
- JBJennifer BassOct 4, 20251.0Do not let this company hold your money!!!! They do not protect it and will charge you a fee every time you file a claim to get your money back on fraudulent charges they allowed to happen!! WORST BANK EVER!!!!!!!!!!!!
- ASAshley ShakesSep 30, 20251.0This Branch is the worst waited in drive thru for 20 minutes only car there. There was a worker by the window never knowledge me than I blew my horn someone came no apologies nothing also they wasn't even busy in the inside. Everytime I go to this branch it's a issue. It isn't being manage right. Very unprofessional
- RWRochelle WalkerAug 13, 20252.0They do not have enough help at this location. If you’re planning to run thru the drive-through quickly, use a different location
- JPJacob PerkinsAug 13, 20251.0The staff are ignorant on many things that they should know. Had to wait for over an hour for a banker since only the branch leader was taking in customers while one banker wasn’t and another not to be found. With this branch barely having over 2 stars, you would think they would try to step it up.
- ADAriana DJul 22, 20251.0Have gone on (will be four times tomorrow morning) to get a temporary card as mine got hacked and I haven’t been able to access my funds. The first time was admittedly my fault as I forgot my ID. The second time they told me I had to call the fraud department first before they could give me a temp card. The fraud lady then told me it was THEIR prerogative to call for me, and that if they had I would’ve been given the temp card then and there. Of course, I go in the same day after work after calling the fraud department, and Lo and Behold they’re somehow now OUT of temporary cards (at the bank? Are you kidding me) and to come back tomorrow. This bank sucks and all the tellers and management are completely incompetent at their jobs.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Hickory, NC?
Truist in Hickory, NC is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist branch?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
You can open checking accounts for daily transactions and savings accounts to save towards goals or emergencies. Truist also offers various other banking products such as commercial and personal loans, mortgages, and wealth management.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Opening in branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, which then allows you to make digital purchases and in-person payments using your checking account funds.
What services does Truist offer in addition to checking and savings accounts?
Truist offers a range of services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment and treasury services, foreign currency exchange, and business banking options.
Are there nearby dining options if I visit Truist in Hickory?
Yes, nearby dining options include Chili's Grill & Bar, Applebee's Grill + Bar, Hugh's Q barbecue restaurant, Pie Five Pizza, and McDonald's. You can enjoy a meal before or after banking at Truist.
Where can I get my car washed near the Truist branch at 2141 Highway 70 Southeast?
Nearby car wash options include Autobell Car Wash and Classic Touch Auto Wash, both convenient for a quick clean before or after your visit to Truist.
Are there retail stores close to the Truist location in Hickory for shopping convenience?
Yes, nearby retail stores include The North Face Outlet, JCPenney, Ross Dress for Less, Rack Room Shoes, and Ashley furniture store, making it convenient to combine your banking visit with shopping.
How is Truist committed to community and customer care?
Truist's purpose is to inspire and build better lives and communities through genuine care, empowering clients, teammates, and uplifting the community.