Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
24 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
3
1 star
12
- DGDennis GeramiSep 16, 20255.0Just received the best service from Brittany Philyaw - one of the best relationship bankers I have dealt with. She handled my issue with just one visit and did it very professionally. Thanks Brittany
- MHMaxi Joli HedinAug 20, 20251.0Drive thru is supposed to be fast - especially when I was the only car in line - 12 minutes later I still sitting in line for a VERY small CASH deposit. Worst bank ever!!
- SFShon FultsFeb 9, 20241.0Worst customer experience. 8$ to cash a check from them. Make me wait while they talk
- KLKristi Ennis LailAug 17, 20232.0On two separate occasions, I have been to the drive-through to help my mother do her banking, and encountered the same rude, condescending teller. She has spoken to us rudely because my older mother prefers to use paper deposit slips and also because on the second occasion, she did not pay attention to the fact that my mom decided to simply write her account number on the back of the checks. She argued with me that "there were no account numbers on the back". She was incorrect. We did not appreciate her rude tone or the way she regarded us. I certainly do miss quality customer service.
- DTDonna TurnmyreNov 9, 20205.0My Mother has trusted Sun Bank to steer her in the right direction for many years. The employees are courteous, kind and extremely helpful. She is now 88 yrs old and almost deaf. When she requests service, she sends along a note to help her. They immediately jump into action and most know she reads lips, so that speak slowly and plainly to her. It makes her day. She’s never had a lot of money, in fact she lives on Social Security only. They make her feel like millions. We are grateful for their hard work and even more so their sincerity! Thank you so much, Donna Turnmyre, POA for Patsy C Martin
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Hickory, NC?
Truist in Hickory is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the drive-through hours at Truist in Hickory?
The drive-through window hours match the regular business hours: Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications take a few days to receive your debit card and checks. Visiting a branch lets you get a temporary debit card immediately. Phone service is available Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
Do I need a debit card and checks to have a Truist checking account?
Checking accounts include debit cards and the option for checks to help with daily transactions such as purchases, digital payments, and deposits. Savings accounts, in contrast, are meant for saving money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to use it for digital and in-person purchases.
What services and products does Truist offer at the Hickory location?
Truist offers a variety of services including deposit transactions, business and personal loans, mortgage loans, credit cards, insurance, investment services, trust services by appointment, and foreign currency exchange.
Which nearby restaurants can I visit before or after my visit to Truist?
Nearby Mexican restaurants include El Tapatio and El Paso Mexican Restaurant, both great for Tex-Mex cuisine. Additionally, Cook Out is an American fast food restaurant close by. These offer convenient dining options around Truist.
Are there nearby places to enjoy beauty and spa services near Truist?
Yes, Exposed Hair and Hair By Britney Austin are nearby beauty salons, Forever Inked offers tattoo and piercing services, and Lush Nails & Spa provides nail and spa treatments, making for easy self-care visits before or after your banking needs.
What nearby financial or automotive services are available close to Truist?
Nearby financial services include Skyline National Bank and Edward Jones - Financial Advisor. For automotive needs, there are Viewmont Auto Sales and J-Dot's Engine Blocks, offering car sales and parts, plus Platinum Detailing for auto repair and detailing.
How can I make an appointment to visit Truist in Hickory?
You can schedule an appointment through Truist's online reservation portal available on their website.