Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
35 reviews
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1
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2
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1 star
19
- THTracy HAug 22, 20251.0I would rate negative stars if allowed. I had fraudulent activity on my business bank account, and have received very little assistance from the local branch and Truist Fraud department. In fact, just today, Truist charged my account, $245 in service fees, from the fraudulent activity, and I am unable to get any assistance to have the service fees removed. They will not answer the phone or return phone calls. Poor business practice model and a very untrustworthy company.
- THTobie HarrisJul 31, 20255.0I really don’t know where to begin so I’m just gonna start writing. I came into this location on Thursday, July 31, 2025. I was not distraught, but I was kind of upset because I was up there running an errand and I’m not from there and I needed gas and when I went to the gas station, I didn’t have any way to pay for it . so I went into Truist with no ID just my phone And this young gentleman (Tyler Stringer) asked me all the security questions. He asked me the amount I had in the bank he asked me what different accounts and after I satisfied him, and he knew I wasn’t trying to rob the bank or take away someone else’s money he handed me over enough to fill my car with gas. I am so thrilled with the way this young man treated me. He didn’t make fun of me. he didn’t laugh at me. He was very caring and he was truly concerned. He kept asking me if I was OK and I said yeah I’m just kind of frazzled because I was an hour almost 2 hours away from home with no ID no money I was I was scared. I wish more people that worked with the public had this man’s attitude and the gift of caring about his customers. He is truly of asset to your corporation.👏👏👏👏🌟🌟
- BGBilly GentryJul 3, 20251.0There were 2 elderly people in the bank at the same time I was there. The two tellers were mocking the elderly, rolling their eyes, and making fun of them directly in front of them. I have never been so ashamed to be a part of a bank. I will be taking my business elsewhere. Very disrespectful and unprofessional.
- JDJudith DaltonJan 31, 20251.0INCOMPETENT in following correct procedures in regard to IRA handling. Employee that was appointed to help blatantly walked out the door and left an hour prior to closing time
- CBChaz B.Mar 22, 20192.0No issues at the branch at all, the ladies there are awesome and I love dealing with them. The reason for the 2 stars is the mobile app is a mess. It won't open, doesn't show correct information, it tells me it's always unavailable if I manage to get the app to load. Also, I run into issues with direct deposit from my place of work and money transfers from Venmo, I've triple checked my info for accuracy but SunTrust won't allow ACH/EFT. So I will probably switch my primary financial institution.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist in Hendersonville?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular branch hours at Truist in Hendersonville?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
To activate your Truist debit card, visit the online activation page provided by Truist to enable digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers a variety of accounts including checking accounts for daily transactions and savings accounts to save toward goals or emergency funds.
What financial services are available at Truist in Hendersonville?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment and trust services, cash management, and foreign currency exchange, among others.
Is there an ATM near the Truist branch on S Main St?
Yes, there is a Truist ATM nearby that you can use for convenient access to cash and basic banking services.
What nearby places can I visit around Truist in Hendersonville?
Nearby, you can visit Rhythm & Brews Downtown Hendersonville music venue, Boodas Brewing Company pub and restaurant, and Main Street Baptist Church, which offer entertainment, dining, and community services.
Are there mortgage services accessible near Truist in Hendersonville?
Yes, there are several mortgage service providers nearby including Richard Dunkerley, Atlantic Bay Mortgage Group - Amanda Combs, and Movement Mortgage - Chris Caldwell who can assist with mortgage lending and brokering.
How can Truist customers benefit from the Hendersonville Visitor Center nearby?
The Hendersonville Visitor Center nearby offers travel services and information that can help Truist customers plan local visits, find attractions, and make their trip more enjoyable before or after banking.