First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I traded my truck in and They deducted a payment from a loan that I had with them and it’s been over 14 days and they still haven’t been reimbursed for it.
The place is a joke!
The clerks don’t know the difference from a checking and a savings account either.
FG
FrancesLarry Gasperson
Aug 23, 2025
5.0
Great place to bank
AT
Austin Trinkle
Jul 12, 2025
1.0
I opened a buisness bank account over three months ago. I own a construction buisness and we have continually had many problems with electronic payments through zelle and other platforms. I have called in to customer service a handful of times to have them corrected. We have almost 10,000$ out that we can not collect from multiple customers this requires me to have them pay by check or cash to eliminate service fees. Its embarrasing to tell my customers that my bank will not process electronic payments. One lady yesterday was extremely rude over the phone and so now I will contact the FDIC and an attorney for discrimination and failure to provide the promised service to small buisnesses. Wells fargo will be our primary bank again as we should have never left because we never had these issues even when we first started the buisness. This bank has hurt our ability to make/spend money and hurt our community by failing to provide adequate banking services.
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours for First Citizens Bank at 1700 Four Seasons Blvd?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on federal holidays?
The bank is closed on certain holidays including November 11, November 27, December 25, and January 1.
What general banking products does First Citizens Bank provide at this location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
Can I schedule an appointment online with First Citizens Bank at this location?
Yes, appointments can be booked online via their reservation system at https://outlook.office365.com/owa/calendar/HendersonvilleFourSeasons@firstcitizens.com/bookings/.
What types of specialized financial advisory services are available at this bank?
The bank offers services including Mortgage Banking, Investment Advising, and Business Lending.
Where is First Citizens Bank located in Hendersonville?
It is located at 1700 Four Seasons Blvd, Hendersonville, NC 28792, USA.
Are there any restaurants near First Citizens Bank where I can dine or relax?
Yes, nearby dining options include Applebee's Grill + Bar, Long John Silver's for seafood, Asaka Japanese Cuisine, Brew Ridge Deli coffee shop, and Hannah Flannigans restaurant and bar.
What shopping centers or retail stores are close to First Citizens Bank?
Blue Ridge Mall shopping center, JCPenney department store, and Belk department store are all nearby for your shopping needs.
Are there any mailing or shipping services near First Citizens Bank?
Yes, USPS, US Post Office, and UPS Access Point locations are nearby which can help with mailing and shipping services around your bank visit.