First Citizens Bank

2.7
14 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
132 East Main Street, Havelock, NC
28532, United States

Hours

Reviews

2.7
14 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • BF
    Barbara Fisher
    Jul 3, 2025
    5.0
    Each time I went to this branch service was professional, pleasant and knowledgeable Highly recommend this branch!
  • KH
    Karen Hailey
    Dec 23, 2024
    5.0
    This particular branch has some amazingly helpful people! I had fraudulent charges through PayPal that emptied my account. Jacob, one of the customer service specialists at this location, has gone above and beyond to help me with recovering funds, fixing one new debit card issue and helping with one deposit issue. I cannot be happier with this bank location and the customer service received during this process.
  • JW
    Jamie West
    Oct 24, 2023
    1.0
    They continued to violate law § 1005.17 by saying that we weren't allowed to opt out of overdraft protection. At first they told me I had opted out but then a few months later I got an overdraft charge. I called in and asked why, since I had specifically requested not to be opted in, and was told that I had no choice and had to have it. This is not only not true it is also a violation of § 1005.17. At first I didn't realize they were lying to me and thought I had to just swallow it. Later I learned that this is not true and regardless of what type of account it is you are legally allowed to opt out of overdraft protection on your debit card. I called in again to inform them of this and instead of coming into compliance and removing me from overdraft protection they decided to retaliate and close my account. If your going to bank here just be willing to do things however they want it done because if you expect them to follow the law they will just close your account instead.
  • EL
    EMS Life
    Apr 7, 2020
    5.0
    Great place.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 132 East Main Street in Havelock, NC?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank at this location offer drive-through services?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.