First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Each time I went to this branch service was professional, pleasant and knowledgeable Highly recommend this branch!
KH
Karen Hailey
Dec 23, 2024
5.0
This particular branch has some amazingly helpful people! I had fraudulent charges through PayPal that emptied my account. Jacob, one of the customer service specialists at this location, has gone above and beyond to help me with recovering funds, fixing one new debit card issue and helping with one deposit issue. I cannot be happier with this bank location and the customer service received during this process.
JW
Jamie West
Oct 24, 2023
1.0
They continued to violate law § 1005.17 by saying that we weren't allowed to opt out of overdraft protection. At first they told me I had opted out but then a few months later I got an overdraft charge. I called in and asked why, since I had specifically requested not to be opted in, and was told that I had no choice and had to have it. This is not only not true it is also a violation of § 1005.17. At first I didn't realize they were lying to me and thought I had to just swallow it. Later I learned that this is not true and regardless of what type of account it is you are legally allowed to opt out of overdraft protection on your debit card. I called in again to inform them of this and instead of coming into compliance and removing me from overdraft protection they decided to retaliate and close my account. If your going to bank here just be willing to do things however they want it done because if you expect them to follow the law they will just close your account instead.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 132 East Main Street in Havelock, NC?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank at this location offer drive-through services?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Are there any holiday closures for First Citizens Bank at 132 East Main Street?
Yes, the bank is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What banking products does First Citizens Bank offer at this branch?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Is there a way to schedule an appointment at First Citizens Bank in Havelock?
Yes, you can make reservations online through their booking calendar at https://outlook.office365.com/owa/calendar/Havelock@firstcitizens.com/bookings/
Where is First Citizens Bank located in Havelock, NC?
The bank is located at 132 East Main Street, Havelock, NC 28532, USA.
What nearby places can customers visit before or after banking at First Citizens Bank?
Customers can visit nearby spots such as Little Caesars Pizza for a quick meal, Dunkin' for coffee and donuts, or Baskin-Robbins for ice cream after their visit.
Is there an ATM nearby for after-hours access to banking services?
Yes, there is a First Citizens Bank ATM nearby for convenient access to banking services outside of branch hours.
Can customers combine a visit to First Citizens Bank with other services in the area?
Yes, customers can visit nearby services like Sun Tan City for beauty treatments or Dream Works Restorations for automotive needs in the same vicinity.
How can customers contact First Citizens Bank at this location by phone or fax?
You can reach them by phone at +1 252-447-1171 and by fax at +1 984-867-3168.