First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Every time I visited here was quick and easy with little to no wait. Best FCB I’ve been to in the area. Bankers are friendly too.
BL
B Leaper
Nov 22, 2021
1.0
Very rude people at the Hampstead location, I’ve never had an issue with other branches. But the employees at Hampstead are hands down some of the rudest people I’ve met.
CL
Connie Lowell
May 20, 2021
1.0
Refused to deposit a federal tax refund check into our account
Told to cash it somewhere else and bring money back to be deposited
Spoke with manager with no helpful assistance
Accounts there since moved here in 2004
Customer services seems to be less citizen oriented each year
Would never recommend using this bank
Frequently Asked Questions About First Citizens Bank
What are the regular branch hours for First Citizens Bank in Hampstead?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does this First Citizens Bank location have a drive-through service?
Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM.
Is the First Citizens Bank in Hampstead accessible for individuals with disabilities?
Yes, this location has a wheelchair accessible entrance.
What banking products and services are available at the Hampstead First Citizens Bank?
The bank offers checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
How can I book an appointment at the First Citizens Bank Hampstead branch?
You can book an appointment online via their reservation system at https://outlook.office365.com/owa/calendar/Hampstead@firstcitizens.com/bookings/
What is the address and contact number of First Citizens Bank in Hampstead?
The bank is located at 28 Merchants Circle, Hampstead, NC 28443. The main phone number is +19102704407 and the fax number is +19848673232.
Are there any holidays when the Hampstead First Citizens Bank is closed?
Yes, the branch is closed on these holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What dining options are available near First Citizens Bank in Hampstead?
Nearby restaurants include Oval & Ale (pizza and wine bar), Hibachi To Go (Japanese cuisine), Dunkin' (coffee and donuts), Pizza Hut, and Subway (sandwich shop).
Are there any medical or health services close to the Hampstead First Citizens Bank branch?
Yes, several healthcare providers are nearby such as KidzCare Pediatrics PC Hampstead, Mill Creek Family Practice, Growing Pains PA, Innate Health Family Chiropractic and Wellness, and Topsail Island Yoga and Counseling.
What other banks or financial institutions are located near First Citizens Bank in Hampstead?
Nearby financial institutions include another First Citizens Bank branch and TD Bank, which offers credit union and ATM services.