First Citizens Bank

3.0
12 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Citizens Bank
28 Merchants Circle, Hampstead, NC
28443, United States

Hours

Reviews

3.0
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • CS
    Christina Shirk
    Oct 11, 2022
    1.0
    Terrible experience here from start to finish. Was told wrong information over and over in regards to a business account, they couldn't give me funds from a certified check I deposited for 7 whole business days. Tellers are rude and an overall horrible experience. I am taking my business and banking elsewhere.
  • BL
    B Leaper
    Nov 22, 2021
    1.0
    Very rude people at the Hampstead location, I’ve never had an issue with other branches. But the employees at Hampstead are hands down some of the rudest people I’ve met.
  • CL
    Connie Lowell
    May 20, 2021
    1.0
    Refused to deposit a federal tax refund check into our account Told to cash it somewhere else and bring money back to be deposited Spoke with manager with no helpful assistance Accounts there since moved here in 2004 Customer services seems to be less citizen oriented each year Would never recommend using this bank

Frequently Asked Questions About First Citizens Bank

What are the regular branch hours for First Citizens Bank in Hampstead?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does this First Citizens Bank location have a drive-through service?

Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM.