Truist

2.6
41 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
514 Greenville Blvd SE, Greenville, NC
27858, United States

Hours

Reviews

2.6
41 reviews
5 stars
13
4 stars
3
3 stars
2
2 stars
2
1 star
21
  • DT
    Dan Thomas
    Oct 31, 2025
    1.0
    I recently deposited a local homes sale proceeds for an out of state client from a local attorney. Truist puts a 7 "business day" (11 day hold including weekends) hold on almost 84% of funds! This is just one of the many reasons I moved my business accounts elsewhere. Read the fine print when opening bank accounts - there can be a LOT of difference. Shop smart.
  • DD
    Duong Dau
    Oct 6, 2025
    1.0
    Worst bank ever. Please shut them down. Can't believe they still in business.
  • KD
    Karl Daniti
    Oct 6, 2025
    1.0
    Gave them my number in the morning and they said they will call me. It's 3:24pm still no call. Been trying to call and they never answer the phone. Left a voice message no response. I am withdrawing all money and changing my direct deposit to another bank. I am done with it now.
  • ST
    Susan Taylor
    Sep 6, 2025
    1.0
    I arrived at this branch 10 minutes before closing after rushing from another city, only needing something simple printed. I sat and waited, but no one approached me until after 12:00. At 12:04 I was told they couldn’t help because they had already clocked out and their system was closed. I had even passed an employee walking in before 12 who said nothing until after. This isn’t the first time I’ve experienced poor service here, no matter if they’re busy or not, closing or not, it feels like they just don’t want to do their jobs. As one of their bigger clients, this is unacceptable. We’ll be switching to another bank where customer service is actually valued.
  • JA
    joe askew
    Aug 9, 2024
    1.0
    Constantly understaffed!!!!!!!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.