Truist

3.1
14 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
543 Evans St, Greenville, NC
27858, United States

Hours

Reviews

3.1
14 reviews
5 stars
6
4 stars
1
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0
2 stars
2
1 star
5
  • JL
    Jackie Leonard
    Jul 30, 2024
    1.0
    Poor customer service. Lack of telephone response. Lack of communication. This lack of service applies in spite of amount of assets. I feel no appreciation for my business attempts with them. I'm done with this bank because there are other bank choices.
  • RH
    Robin Heath
    May 18, 2023
    5.0
    The staff has been nothing less than kind and professional. They are always welcoming and make me feel as though my business with them is of importance.
  • BW
    Betty Watson
    Sep 17, 2021
    1.0
    Drive thru is soooooo slooowww... 15 min. Single line. 3rd car back.
  • JW
    Julian Wilson
    Jun 7, 2019
    1.0
    The bank teller Jessica is the nastiest woman I have ever met. I called regarding an issue I had and I could not even get one word out without her cutting me off and continued to cut me off as I tried to continue to finish my sentences. Then she proceeded to talk to me like I was stupid. I AM A CLIENT AT YOUR BUSINESS. I don’t care if I asked her what color the sky is you don’t treat clients with that type of disrespect. I also don’t understand why it takes a check 24 hours to drop in your account even though the authorized person on the account has approved it. This is 1 out of about 8 issues iv had with BB&T if it wasn’t for my BB&T account being linked to everything I Do and my direct deposit for my job I would have dropped them a LONGGGG time ago. If you go inside don’t talk to Jessica.
  • VV
    vaayushv v
    Mar 8, 2016
    1.0
    Very poor customer service, only one banker available to take care if 10 customers.. that's just insane. Cutomers have to wait for 1hr in order to talk to any banker.. Worst worst worst place for banking, espacially in this branch.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.