First Citizens Bank

2.6
15 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1005 Red Banks Road, Greenville, NC
27858, United States

Hours

Reviews

2.6
15 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
1
1 star
8
  • CS
    Clarke Schneider
    Feb 1, 2025
    5.0
    Everyone I’ve dealt with has been kind and helpful.
  • SJ
    Shondell Jones
    Aug 15, 2023
    2.0
    Not quite as savvy as I had hoped in terms of being able to do business operations. I was referring by a friend and they are good for personal banking but the business side left me taking more steps to complete important transactions when time was of the essence.
  • AL
    A L
    May 5, 2023
    1.0
    Extremely rude staff.
  • DS
    Dorian Stephenson
    Feb 9, 2022
    1.0
    The Donkeys of Customer Service, they lied to the police on me, said I threatened them, the police came and apprehended me, they would not tell me why my card never came, the teller Elson canceled my card and told me you’ll live, baker told me they don’t accept change, lee couldn’t tell me why they chose to cancel my account, I asked for an investigation they can’t do one, that’s not everything, I didn’t come up here to complain, I came up here to warn you. I don’t know if I was targeted or if they’re just this bad with everyone but from my experience I would not recommend to let any young entrepreneurs use this institution, even if it was the last bank on Earth, most definitely will be going to small claims court, from the heart with love.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 1005 Red Banks Road?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is the drive-through service available at First Citizens Bank and what are its hours?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.