Truist

3.1
30 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
606 College Rd, Greensboro, NC
27410, United States

Hours

Reviews

3.1
30 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
3
1 star
12
  • WS
    William Sykes
    Nov 14, 2025
    1.0
    Certainly the worst banking experience ever. Worse than Wells Fargo and that’s saying something. Opened a small business account, initial deposit, another deposit 2 weeks later, and one check I wrote that cleared. And I get notification in the mail that they have a fraud alert on me, they terminate the debit card, cause other payments to not clear. After speaking with them on the phone they decide to cancel my account, and still cannot give me any explanation why. The local banker at Friendly Center was helpful but even he couldn’t get an explanation from their fraud dept. And I wouldn’t be writing a review if I were an actual fraudster. So my new nickname for Truist is Screwist. They suck. Who knows when I’ll get my money back?
  • DK
    Dave Keener
    Nov 12, 2025
    2.0
    Don’t go here if you’re expecting to get in and out quickly. Horribly slow. People give up after waiting a while and just leave.
  • BB
    Brandon
    Oct 21, 2025
    5.0
    Not a long line easy access
  • FB
    floriana boardman
    Jan 29, 2025
    1.0
    Staff is incredibly rude and unhelpful. Waited an hour for service.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.