Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
36 reviews
5 stars
10
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1 star
26
- DMDavid MozeAug 19, 20251.0I recently visited the Truist Bank branch on East Bessemer, and honestly, the experience was quite disappointing, especially from a business owner’s perspective. The customer service here is extremely slow, and it takes a long time to get anything done. As someone who runs a business and has a tight schedule, I feel like there’s very little consideration for business clients who need quicker service. It would really help if they could prioritize or at least speed up the process for business owners who don’t have the same amount of time to wait as regular customers might. In short, if you’re a business customer, be prepared for some delays at this branch.
- SAStanley AdonorJun 3, 20255.0I never have any issues when I visit this branch
- RWRobert WrightDec 31, 20225.0I have been with this bank for years they were a merger between BB&t and SunTrust. I have found their services to be most extensive and they already and willing to help at any moment.
- CJC JJun 7, 20221.0This bank is nothing with trouble they held my check for over 30 days they would never give me a clear reason of why they were holding it
- BWBroadie WilliamsJan 6, 20211.0Very upset at this bank again. Customer service here is horrible before the virus and even worse now. cars wrapped around the building out into the streets because they are nothing like Wells Fargo who has all their lines open they have enough people in line to help the customers and make sure that the traffic flows. Once I got to the teller the Atm machine it did not work ..after waiting in a long time. I went to the ATM because each line was full. so I had to go to Wells Fargo to do my withdrawal and pay a fee terrible 😒 I've got to change banks. It's sad they don't even care.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Greensboro?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the branch operating hours for Truist at 915 E Bessemer Ave?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday it is open from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What types of bank accounts does Truist offer?
Truist offers checking accounts used for everyday transactions such as debit card purchases and check writing, as well as savings accounts for setting aside money toward goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch during business hours. Opening at a branch allows you to get a temporary debit card immediately. Note that certificates of deposit (CDs) must be opened in person.
How do I activate my Truist debit card?
You can activate your debit card online, which then allows you to make digital and in-person purchases using your checking account funds.
What services does Truist provide for small business owners?
Truist offers business checking accounts, business loans, treasury services by appointment, and cash management services, among other business banking solutions.
Is there a way to schedule an appointment at Truist Greensboro branch?
Yes, you can schedule an appointment through their reservation system available online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
What dining options are nearby Truist at 915 E Bessemer Ave?
Nearby dining options include Bb Bessemer Avenue burger restaurant, Biscuitville for breakfast and southern cuisine, Domino's Pizza, and Yummy Hibachi for Asian food, convenient for a meal before or after your banking visit.
Are there beauty and wellness services near Truist in Greensboro?
Yes, nearby are Ennovy Salon, The Pink Cupcake hair salon, Rainbow Nails nail salon, and Lady Shae's Hair Salon, offering beauty and spa services convenient for customers.
What nearby places can help me access the Truist branch or enjoy other community services?
Truist is close to community organizations like Total Wholeness Ministries Inc. and Beta Nu Zeta Chapter. For accessibility, nearby ATMs and another Truist bank location can assist; it's also near services like Regional Home Care and Jackson Hewitt Tax Service for financial and health-related support.