Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
21 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
1
1 star
7
- SGShelia GarnerNov 10, 20255.0The teller was very knowledgeable He was the only one working the front and drive thru and he was very courteous and took the time to treat everyone with patience and answered all questions. He didnot try to rush anyone. Great work ethic
- SSSandiSep 22, 20251.0Douglas was quick to say he could do nothing to help me. His supervisor advised him to have me (the customer) call an outside Truist department to resolve my own issue. While at the bank, I called the phone number provided and the call went to a Truist department that is not even allowed to talk directly to customers. Neither Douglas nor his supervisor was aware of that. Poor training at every level and poor customer service all the way around. Left without a resolution. ***UPDATE: This morning I went to the Friendly Center branch and had a representative that actually cared about addressing my issue. Within 10 minutes she had reviewed my account history and had freed up funds on a large check that was on hold. Problem solved easily by analyzing my account, looking at past deposit history, and treating me like a valued customer. I highly recommend that you go to the Friendly Center location rather than waste time trying to solve any problem using the staff at the Market Street branch.
- MSMona SaifeldeenAug 29, 20255.0I would like to commend the exceptional leadership and customer service provided at this branch. Assistant Vice President Adrien and his team member Dug demonstrated a high level of professionalism, integrity, and understanding of the importance of ethics and diversity within the financial industry. I had an urgent need to establish a new account, and Adrien went above and beyond to ensure that all my needs were met. He took the time to guide me through the process thoroughly and made sure I was comfortable and well-informed every step of the way. Both Adrien and Dug exemplify the kind of financial leadership that is essential in today’s rapidly changing landscape, where AI and online banking often replace human interaction. Their dedication makes in-person banking not only worthwhile but truly valuable.
- JOJerry OHaraFeb 14, 20255.0Great experience with this branch. Customer service over the phone (Melissa) was helpful and friendly!
- MMMiles MontgomeryMar 28, 20185.0Super helpful.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Greensboro?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services does Truist offer at the 4541 W Market St location?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust and leasing services by appointment, cash management, international and retail wire services, and foreign currency exchange.
How can I open a new account with Truist?
You can open an account online with a waiting period for debit card delivery, visit a branch during business hours to open and receive a temporary debit card immediately, or call 844-4TRUIST during specified hours to open an account by phone.
How do I activate my debit card from Truist?
You need to activate your debit card online to use it for digital and in-person payments with your checking account.
When is the Truist branch at 4541 W Market St open to customers?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What nearby healthcare facilities are located close to Truist in Greensboro?
Nearby healthcare facilities include Primary Care at Pomona, Irma M. Santiago-Lago, MD, Dominic McKinley (family practice), LliBott Consultorios Medicos hospital, and Starmount Pharmacy.
Are there any nearby restaurants I can visit around Truist Greensboro?
Yes, nearby dining options include Domino's Pizza, Biscuitville, The PorterHouse Burger Company, and Taste of Ethiopia for Ethiopian cuisine.
How can I reach Truist if I plan to visit nearby locations like USPS Annex or Public Storage?
Truist is located close to USPS Annex and Public Storage, so you can combine errands by visiting these nearby places easily, as they are within the same area on W Market St in Greensboro.
What types of banking products are offered at Truist Greensboro?
Products offered include checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Does Truist Greensboro offer appointment options for banking services?
Yes, you can schedule an appointment online through the reservation URL provided to handle banking services by appointment.