Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
26 reviews
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1
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1 star
15
- NNNathaniel NormanSep 27, 20245.0This branch should have a much higher score in my opinion. Some of the low review scores seem very old or unrelated to this specific location. Ive never had a bad experience here. Kayleigh was extremely helpful and went above and beyond to help keep my account safe last week.
- SSSam SmithDec 18, 20211.0If you in a rush, dont come here the slowest service ever
- EGESGx GODLYOct 6, 20201.0Never fails could be 1 person ahead of me or none and I have to wait at least 10 minutes. The clerks are literal sloths. No sense of urgency
- GEGate City EmporiumMay 14, 20185.0SERVICE is always quick , appreciate Tim the managers personal attention!
- JGJason GreeneMar 18, 20181.0Hateful employees. Worst SunTrust Ever!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank at 1601 South Elm Eugene Street?
Truist bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I use the drive-through service at Truist and what are its hours?
Yes, Truist offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and it is closed on the weekends.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online and phone options are convenient, while visiting a branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
To activate your Truist debit card, you need to activate it online to start making digital and in-person payments.
What types of banking products does Truist offer?
Truist offers products such as checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What services are available at Truist?
Services include deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
Are there places near Truist where I can refuel my vehicle?
Yes, nearby gas stations include Marathon Gas and Mobil, which can be convenient for refueling before or after your visit to Truist.
What local eateries are close to Truist for a bite to eat?
Crazy Rib Man, a barbecue and American restaurant, is nearby and offers a great option for dining before or after your visit to the bank.
Where can I get personal grooming services near Truist?
Nearby options include Xperience Hair Studio, Salonxxiv, and Home Barber Shop for haircuts and beauty needs, which can be convenient if you wish to combine errands with your bank visit.
Are there any other banks near Truist for additional financial services?
Yes, Bank of America is a nearby financial institution where you can access additional banking and financial services.