Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
31 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
2
1 star
21
- JMjulio martinezAug 8, 20251.0When you guys como to this bank , dont let the bold man help, the service is not good, it took 40 minutes to cash a check , the service sucks
- KGKevin GrayJun 4, 20251.0RUDE, ARROGANT, DEMEANING, UNHELPFUL. Just a few of the words to describe everyone at this branch from the tellers all the way up to the manager. Avoid this bank at all costs!!!
- JHJake HesterAug 9, 20241.0Staff lacks common sense
- JDJohn DysonJul 12, 20245.0Very helpful team at this branch. Sometimes you may have to wait a bit for assistance but everyone has been extremely knowledgeable, professional and efficient.
- RRryanfsu1982Aug 14, 20231.0Waited in line for 30 mins, then they allowed employees not in the line to come to the front of the line. Then charged $8 to cash a check. Most absurdly poor customer service I have ever seen. Avoid this place at all costs.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the Truist drive-through at 3318 W Friendly Ave?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I open a checking or savings account at this Truist branch?
Yes, you can open checking and savings accounts. Checking accounts are for daily transactions, while savings accounts help you save for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting the branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Temporary debit cards are available immediately at the branch.
How do I activate my Truist debit card?
You must activate your debit card online to start making digital purchases and in-person payments.
Does the Truist branch offer services in languages other than English?
Yes, services are offered in both English and Spanish.
What financial services does Truist at 3318 W Friendly Ave provide?
This branch offers deposit transactions, loans, credit cards, mortgages, insurance, investment services, treasury services, trust services by appointment, and foreign currency exchange.
Is there a convenient way to schedule an appointment at Truist?
Yes, you can schedule an appointment online via their reservation URL: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
What nearby shopping centers can I visit before or after my appointment at Truist?
Friendly Center is a nearby shopping center where you can shop and dine before or after visiting Truist.
Are there any nearby restaurants around Truist at 3318 W Friendly Ave?
Yes, nearby restaurants include BRAVO Cucina Italiana Friendly Center, Pieology Pizzeria, Genji Sushi, Mimi's Cafe, Chick-fil-A Friendly, and Ben & Jerry's for various dining options.
Can customers find other bank or financial institutions near Truist at 3318 W Friendly Ave?
Yes, nearby financial institutions include BB&T bank and another Truist branch, as well as BridgeTrust Title Group for insurance services.