A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
For the first time I experienced horrible customer service at this location. When I arrived I went straight to a teller which was one in training. I presented two checks both from the same company. One deposit and the other one cash. The trainer took the checks and keep looking at then for about five minutes, I ask is anything wrong, her comment was I'm just doing my do diligence after another 2mins she gets up and go to the back never said a word. Stayed back there for about another 5 to 6 mins. I ask did you have to call to make sure the were ok, she says oh no I just couldn't find them in my system, so we had to look at your account and check your transaction history. Her whole attitude was very dismissive. SEC let's do better.
GC
Glenda Coble
Jun 19, 2025
5.0
SECU
RA
Richard Adkins
Nov 30, 2021
1.0
Disappointed. I don’t often do reviews and even though the process went through without any hiccups It still felt like one should’ve occurred. Not sure if it was a bad day by the rep who helped me last name Brown, but I went in excited to open a new account and left wondering if I made a mistake. During the process it felt like I was being a bother just by being there. When I asked a question it was met with an uneasy quick response borderline rude, which discouraged me from asking any more questions and waiting to speak to someone else from home. Overall disappointing but hopeful that this isn’t the case at most branches
Frequently Asked Questions About State Employees’ Credit Union
What is the address of State Employees’ Credit Union in Greensboro?
State Employees’ Credit Union is located at 100 East Elmsley Drive, Greensboro, NC 27406, United States.
What are the operating hours of State Employees’ Credit Union?
The credit union is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is State Employees’ Credit Union open on public holidays?
No, the credit union is closed on major holidays including November 27 & 28, December 24 & 25, and January 1.
What types of financial products does State Employees’ Credit Union offer?
They offer checking accounts, savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, auto and personal loans, and various insurance options including auto, home, and life insurance.
Does State Employees’ Credit Union provide any additional services?
Yes, they provide services such as foreign currency exchange, notary, safe deposit box rentals, savings bonds, and coin redemption.
Is the State Employees’ Credit Union location wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking available for customers with disabilities.
How can I contact State Employees’ Credit Union in Greensboro?
You can reach them by phone at +1 336-378-2740 or by email at greensboro-southelm-eugene@ncsecu.org.
What nearby restaurants can I visit before or after my visit to State Employees’ Credit Union?
Nearby dining options include McDonald's, Taco Bell, Smithfield’s Chicken ‘N Bar-B-Q, Wendy’s, Cracker Barrel Old Country Store, Pizza Hut, Bojangles’, Zaxby’s, Highway 55 Burgers Shakes and Fries, Bamboo Grill, and Hoba Sushi & Hibachi.
Is there convenient access to ATMs near State Employees’ Credit Union in Greensboro?
Yes, there is a CashPoints® ATM nearby for your convenience.
What nearby businesses could be useful for customers visiting State Employees’ Credit Union?
Nearby businesses include Verizon and Cellular Sales for mobile phone needs, Great Clips for haircuts, and Caliber Car Wash for automotive services.