First National Bank

Reviews

• KK

  Karen Kulwin

  May 18, 2024
  2.0
  This bank is not open on weekends at any location, and its hours are short during the week. Also, they don’t have many branches. This makes banking for people who have jobs very difficult.
• GL

  Gustavo Lara

  Apr 9, 2024
  3.0
  This bank isn’t typically the best and I’ve had several issues with my card, which wasn’t handled the best either, but I’ve met the nicest lady today named Patty! The only good employee interaction I’ve had!
• ST

  Serina Torres

  Apr 8, 2021
  1.0
  To be honest the bank on Randleman road does not even deserve a star for their review. I am highly upset with how they’ve handled this situation. I have been here 3 times already in the past. Today will be the last day I will ever come to this bank. It seems like every time I come here the employees seem lazy and, not wanting to help me. I went because I was trying to deposit money in to my bank account in the ATM machine but the ATM took my card and, the money I was trying to deposit yesterday (April 7th, 2021 around 9PM) it said that “ For your security, we have your card retain”, it wouldn’t give me my card back. On April 8th 2021, I went to my local bank which is on randleman road at 9AM to see why the ATM took my card. No one could give me a reason why their machine took my card. My husband and I were asked to take a seat because the lady was suppose to give me a temporary card. After sitting and waiting for an hour the lady tells me that she couldn’t give me a temporary card because my balance was too low. I’ve called FNB customer service and, talked to a guy name John. I told him about the situation and, told him how I didn’t get a temporary card because my balance was too low, he said that was strange that “that is the first time he has heard that”, he told me that they can’t refuse to give me a temp card just because my “balance was too low”, and that he will file a complaint. Then he said that in the system it showed that they gave me a temp card but they didn’t because I don’t have one. After talking to John for a while he has helped me with resolving this situation more then the employees working at this bank on randleman. John has done a great job assisting me over the phone and, the sad part about this situation is he don’t even work at this location.
• JS

  Jennifer Stone

  Jul 28, 2017
  5.0
  TAMMY THE BLONDE LADY IS ONE OF THE MOST HELPFUL AND UNDERSTANDING PEOPLE AND THE REST OF THE CREW IN THERE IS AMAZING AS WELL.
• AS

  Amanda Sutton

  Jul 7, 2017
  1.0
  Blonde teller is very rude! She should not be employed anymore. The systems were down so i could not withdrawl money, so i asked her if she knew when they would be back up and she said hmm let me see and acted like she was looking into a magic 8 ball. I unfortunately walked out very angry and didnt say anything back to her. This bank individually is awful. I am now strongly considering moving to a different bank all together. Shocked that people like this still have jobs😡

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