Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
3.5
10 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
3
- ABAmy BarreauJan 8, 20245.0Always get top notch and personalized customer service. Best banking experience ever!
- LCLee ComerNov 8, 20231.0Christian at this location lacks authority, competence and appreciation of client's time. In general, he is apathetic. I will not visit this branch again and grateful that it isn’t the one that is most convenient for my daily business.
- ATAnthony TroegerDec 2, 20165.0Can't say enough great things about this bank, especially this branch. Josh Apel is the most responsive and professional business and personal banker I've ever had the privilege of dealing with, and his staff is outstanding. Banking here for life!
- OSOscar SyxNov 16, 20162.0The local staff is great. But that's about it, been with them for 6 months. Issue after issue after issue. Banking app is broken, website down for weeks on end. Rude customer service from the 1800 number. Spend 30 minutes on the phone unable to "find your account". Hope Trump shuts these banks down.
Frequently Asked Questions About First Citizens Bank
What are the First Citizens Bank Greensboro - New Garden branch's regular banking hours?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through service available at this First Citizens Bank branch, and what are its hours?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Are there any holidays when this First Citizens Bank branch is closed?
Yes, the branch is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What types of banking products and services does this branch offer?
This branch offers checking and savings accounts, personal and business lending, home equity services, credit cards, online and mobile services, business credit cards, and merchant services.
Where is the First Citizens Bank Greensboro - New Garden branch located?
It is located at 1509 Highwoods Blvd, Greensboro, NC 27410, USA.
How can I book an appointment at the First Citizens Bank Greensboro - New Garden branch?
Appointments can be booked online at https://outlook.office365.com/owa/calendar/NewGarden@firstcitizens.com/bookings/.
What nearby restaurants can I visit before or after my visit to First Citizens Bank Greensboro - New Garden?
Nearby restaurants include Red Robin Gourmet Burgers, Firehouse Subs, New Garden Bagels, and Jet's Pizza, offering a variety of dining options.
Are there any nearby places to relax and get pampered around First Citizens Bank Greensboro - New Garden?
Yes, Avanti Salon & Spa Lakeside offers spa and beauty services nearby for relaxation.
Where can I find nearby entertainment or fitness options around First Citizens Bank Greensboro - New Garden?
You can visit Monkey Joe's arcade, Sky Zone Trampoline Park for active fun, or YogaSix Greensboro yoga studio for fitness nearby.
How can nearby stores like Verizon Wireless or The Fresh Market complement my visit to First Citizens Bank?
You can conveniently shop for electronics at Verizon Wireless, or pick up groceries and deli items at The Fresh Market situated nearby, making it easy to combine errands.