First Citizens Bank

2.7
10 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3600 North Elm Street, Greensboro, NC
27455, United States

Hours

Reviews

2.7
10 reviews
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  • TT
    therotaryrocket
    6 days ago
    1.0
    If they cannot even manage to turn off a BLARING LOUD ANNOYING malfunctioning ATM alarm for 18 hours then do you really trust them with anything else? It's a reflection of the managers, whom are responsible in part for maintenance and basic emergency situations. If this becomes a problem again legal action will be pursued.
  • TS
    Text Sation
    Jan 5, 2026
    1.0
    Horrible service and hidden fees.
  • SS
    Sharon Shipp
    Jan 22, 2025
    1.0
    they are the worst when you’re trying to contact them or talk to someone now they gave me a money marketing in every time I go in there and use it. They was taking it out the money market and got my money all mixed up now they don’t wanna have nothing to do with me, so I just refuse to have any dealers with them anymore. They are. They are not a good bank to deal with.
  • II
    intothemystic
    Nov 8, 2022
    5.0
    I prefer banking with this locally owned bank over all the mega big box nationally owned banks out there. It's nice to speak to someone at the branch instead of a call center! Elm St staff is always kind and knowledgeable with good customer service. I've been with 1st Citizens for many years and never once had a negative experience. If you buy local, may as well bank local too.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 3600 North Elm Street?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does First Citizens Bank at this location have a drive-through service?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.