First Citizens Bank

3.1
8 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3600 North Elm Street, Greensboro, NC
27455, United States

Hours

Reviews

3.1
8 reviews
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  • LH
    Lisa Haith
    Mar 5, 2024
    1.0
    This was my first and last time going to this branch location. The teller was rude I was asked to come inside the bank even though I have an account with them and had all the information to cash and deposit my check. Then I was told I’d have to wait five business days. The entire process was unprofessional, rude and very unfriendly. I will never got to this bank location again. It’s 30 minutes from my home but instead I will travel to the Reidsville location because they are friendly, professional and actually care about their customers. Extremely disappointed with the Elm Street location professional behavior.
  • II
    intothemystic
    Nov 8, 2022
    5.0
    I prefer banking with this locally owned bank over all the mega big box nationally owned banks out there. It's nice to speak to someone at the branch instead of a call center! Elm St staff is always kind and knowledgeable with good customer service. I've been with 1st Citizens for many years and never once had a negative experience. If you buy local, may as well bank local too.
  • RR
    Richard Paul Reynolds
    Feb 6, 2013
    5.0
    Consistently friendly helpful tellers, and the managers are just the best. They have been effective problem solvers I would recommend this bank as a top choice because of the quality and dedication of everyone working there.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 3600 North Elm Street?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does First Citizens Bank at this location have a drive-through service?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.