Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
State Employees’ Credit Union
970 N. Salisbury Ave, Granite Quarry, NC
28146, United States
Hours
Reviews
4.1
23 reviews
5 stars
18
4 stars0
3 stars0
2 stars0
1 star
5
- JMJessica Lynn MillerOct 24, 20255.0Every team member at SECU I have encountered has been kind helpful and resourceful. Thank you all for pleasant experiences
- MMMarilyn MccombsOct 2, 20255.0The associates are very knowledgeable and always welcoming you with a smile. You get taken care of in a reasonable manner of time.
- HSHannah ShumakerApr 5, 20231.0Alicia was helping us get a vehicle loan. Told us that she needed to run some numbers on the calculator but she does not do it every day that she would need help from a coworker. It was 4:30 and the bank closes at 5:30. Instead of trying to figure it out then she told us to give it a day or two and they would call us. Next day no call. Day two no call, so my husband called 5 times throughout the day. Each time was told she’s on lunch, in a meeting, or voicemail. What a waste of two days. Sounds to me like if you can’t do numbers on a calculator you shouldn’t have a job at a bank. Customer service sucks. Alicia is under qualified and not professional. A member should not have to wait two days for an answer about a loan.
- AAAnita AndersonFeb 17, 20235.0Very Great Staff. I dealt with Ms Julie, She was Very Helpful, Supportive, Caring, Informative, not to mention; Kind, Compassionate.I really enjoyed All the Assistance, I received from Ms Julie, she took care ALL my banking needs! Thank You,..Ms Julie🙏🙏
- KKKristinaNov 2, 20211.0The only reason I am giving 1 star is because I do not have to drive all the way to Salisbury anymore. This bank never seems busy anytime I have been not sure why they built it. Tried to call to find and answer and got sent to a call center instead who asks you which bank location you are trying to reach. Thats not good service at all! Once getting through to the bank someone said she would have a person call me back and no one ever did. I haven't been inside just went through the drive thru first time had issues making a payment. I guess because they were new. Second time no issues but the person wasn't that friendly. Driving all the way to Salisbury for people who recognize your face and know who you are is worth it rather than going here! I feel like the credit union as a company in general could do better they refuse to let you have an account unless your a state employee or related to someone who is. But refuse to let you even if you have a parent who passed away that was an had an account with them for years thats still in the system!
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who can join?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, serving employees of the State of North Carolina and their families with consumer financial services.
Where is the Granite Quarry SECU branch located?
The Granite Quarry SECU branch is located at 970 N. Salisbury Ave, Granite Quarry, NC 28146, USA.
What are the operating hours for the Granite Quarry SECU branch?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the Granite Quarry SECU branch wheelchair accessible?
Yes, the branch has a wheelchair-accessible entrance and wheelchair-accessible parking.
What types of accounts and loans does SECU offer at this location?
SECU offers checking accounts, savings accounts, education savings, retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, special mortgage programs, auto loans, personal loans, and various insurance products.
Does SECU in Granite Quarry provide additional services?
Yes, services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the Granite Quarry SECU branch?
You can reach them by phone at +1 704-209-5538 or email at granitequarry@ncsecu.org.
Are there any nearby ATMs for SECU members in Granite Quarry?
Yes, the CashPoints® ATM and LibertyX Bitcoin ATM are nearby, allowing convenient access to cash and cryptocurrency services for SECU members.
What local amenities are near SECU that members might visit before or after banking?
Nearby are places like Dollar General for shopping, Sno Biz of Granite Quarry for ice cream and smoothies, and Slice Of Heaven Pizza And Wings for dining, making it convenient to run errands or relax after banking.
What community services or organizations are close to the SECU branch that might be of interest?
Nearby you can find the Granite Quarry Police Department for public safety, Rowan Christian Assembly for religious services, and Goodwill for thrift shopping and community support activities.