Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
32 reviews
5 stars
8
4 stars
2
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2
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1 star
17
- JHJenny HowardSep 27, 20255.0Always friendly service! Eager to help customers! Never had an issue!
- GSGail SticklenJul 15, 20251.07/15/25-Only 1 Teller at the window and only 1 Teller working the front. They had 1 Employee assisting ladies that had been there since I arrived. The line was 6 people, when I finally got to the counter, told the Teller what was needed. The rest of the Employee were in TRAINING with notices posted on every door. The Teller helped with half of what was needed but sent a text or message to the Employee who was standing at the copier. The Teller told my mother and I to go over and let her know that we needed to be seen. When I walked over to the Employee, she was talking to another employee and then immediately went to the counter and started assisting the customers in line. I have never been to a bank that has POOR Customer Service. I was in the bank for just shy of an hour and still didn't get what banking was needed done. If this is how Truist conducts business, then maybe my accounts need to be taken to a bank that appreciates their customers and has Customer Service. Strongly recommend taking your business somewhere else that has Employees that respect their bankers and not treat them as if they are 2nd class. Maybe when Millions start being taken out of the accounts/bank then maybe Upper Management will open their eyes and make some changes with their Employees and Policies.
- CCChristinaJul 15, 20251.0Four people waiting in line inside the branch, 3 counter tellers and only one had a customer. I walked in, was not greeted by anyone and then a 2nd cust walked in behind me and he was still not greeted. So total of six cust"s in line, three counter tellers only one cust being waited. I understand if the tellers were busy and temp unavail but they still could have acknowledged we were all waiting and they would be with us momentarily. Customer service is not their top priority. At least it was not today.
- DRDevontay RichardsonJun 20, 20251.0Please dont cash your check at this bank
- BBB BJun 7, 20251.0THE ATM IS ALMOST ALWAYS BROKE DOWN IN THE WEEKENDS.. terrible
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Goldsboro, NC?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for the Truist branch at 435 N Berkeley Blvd?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by calling 844-4TRUIST (844-487-8487) Monday through Friday from 8 AM to 8 PM, and Saturday from 8 AM to 5 PM. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to make digital purchases and in-person payments using the cash in your checking account.
What services does the Truist Goldsboro branch offer?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What types of accounts and loans does Truist provide?
Truist offers checking and savings accounts, business checking, credit cards, personal and business loans, mortgages, home equity lines of credit, personal savings, and wealth management services.
Are there convenient dining options near the Truist branch at 435 N Berkeley Blvd?
Yes, nearby dining options include Cook Out (burger and fast food), Chipotle Mexican Grill, Firehouse Subs, Mayflower Seafood Restaurant, Hardee's, McAlister's Deli, Dunkin', and Tropical Smoothie Cafe, offering a variety of cuisines for before or after your visit.
Which nearby ATMs or banking facilities can help me access Truist services?
In addition to this Truist branch, nearby financial facilities include the BB&T ATM, BB&T Mortgage, and PNC Bank, providing convenient options for ATM access and mortgage services.
What nearby services can I visit in the area around Truist in Goldsboro for personal care and shopping?
Nearby, you can find Penny One Hour Cleaners for laundry needs, Hair Goddess and Sport Clips Haircuts for beauty and hair care, Vitamin Shoppe for supplements, Buff City Soap for beauty supplies, PetSmart Grooming for pet care, and several retail stores such as Queen City Homestore and Badcock Home Furniture.