Truliant Federal Credit Union Gastonia

4.6
140 reviews

About

Credit UnionBankATMFinancial PlannerFinancial ConsultantBusiness Banking ServiceAuto Insurance AgencyInsurance AgencyCredit CardsSavings and Loan AssociationTruliant Federal Credit Union
Truliant is a trusted financial institution that provides various credit union services to communities. Committed to providing exceptional financial products and services, Truliant strives to enhance the economic well-being of our members. Whether you are looking for competitive rates on loans or various savings options, our dedicated team is ready to assist you in achieving your financial goals.

Details

  • Drive-throughNot available
  • Free parking lotAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Truliant Federal Credit Union Gastonia
3351 East Franklin Blvd., Gastonia, NC
28056, United States

Hours

Reviews

4.5
140 reviews
5 stars
120
4 stars
5
3 stars
0
2 stars
2
1 star
13
  • CH
    Casey Helms
    Dec 26, 2025
    1.0
    Very disappointed!! I walked in to discuss a home equity loan. Two ladies were each sitting in an office up front. One was having what seemed lime a personal conversation with someone stand in her doorway. The other was just straightning up her desk. Even once her conversation was finished, neither lady said a word to me. In fact they both acted as if they were avoiding eye contact at all cost. At teller finished with their client and asked if they could help. I approach their window and said i wanted to discuss a home equity loan, he said that he didn't have anyone to help me at the moment. I asked about the 2 ladies up front and he said they had appointments in about 7-8 minutes. He said soonest the could speak to me was Monday afternoon. So in the 4-5 minutes i was standing in the lobby and the 5-6 minutes before their next appointment, they couldn't be bothered to even speak to me! There was no one else in thw lobby, so their appointments were probably running late anyway. Extremely Non personal service if you ask me. Someone else is getting my business.
  • AC
    Alexander C.
    Dec 12, 2025
    1.0
    Opened accounts to cash a savings bond and have local in person banking access as needed. Kept the required minimum balances afterward. About a year later, Truliant drained both accounts with service fees, then refused to let me close them over the phone unless I paid the balance — while also rejecting my EFT payment to do so. They’ve continued charging fees while I’ve been unable to get to the branch due to work and family commitments. Very disappointing and predatory behavior for a credit union.
  • AG
    Aleyda Gomez
    Dec 10, 2025
    5.0
    Excelente
  • CS
    Carmella Simmons
    Oct 30, 2025
    5.0
    We were looking into a Line of Credit for our home. Once preliminary information was taken, the application process began. We were asked to open a savings account - we did - but then learned about the many great opportunities Truliant offered to consumers. It's not a bank... for us it seems to have taken the place that banking used to be.
  • SA
    Sheena Anderson
    Oct 28, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I have to give a huge shoutout to Charmaine, the Lead Teller at Truliant! She seriously saved the day for me and my husband. We got our wire transfer info only about an hour and a half before closing on our house, and she went above and beyond to make sure it went through in time. Charmaine was calm, professional, and super helpful through the whole process. She made something stressful feel easy, and thanks to her, we were able to close without any issues! Thank you, Charmaine — you’re amazing and Truliant is lucky to have

Frequently Asked Questions About Truliant Federal Credit Union Gastonia

What is your routing / ABA number?

253177832

What are the main services offered by Truliant Federal Credit Union Gastonia?

Truliant Federal Credit Union Gastonia offers Vehicle Loans, Personal Loans, Credit Cards, Home Loans, Auto Insurance, Home Insurance, Life Insurance, Investment Accounts, and Investment Services.