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Truliant is a trusted financial institution that provides various credit union services to communities. Committed to providing exceptional financial products and services, Truliant strives to enhance the economic well-being of our members. Whether you are looking for competitive rates on loans or various savings options, our dedicated team is ready to assist you in achieving your financial goals.
Very disappointed!! I walked in to discuss a home equity loan. Two ladies were each sitting in an office up front. One was having what seemed lime a personal conversation with someone stand in her doorway. The other was just straightning up her desk. Even once her conversation was finished, neither lady said a word to me. In fact they both acted as if they were avoiding eye contact at all cost. At teller finished with their client and asked if they could help. I approach their window and said i wanted to discuss a home equity loan, he said that he didn't have anyone to help me at the moment. I asked about the 2 ladies up front and he said they had appointments in about 7-8 minutes. He said soonest the could speak to me was Monday afternoon. So in the 4-5 minutes i was standing in the lobby and the 5-6 minutes before their next appointment, they couldn't be bothered to even speak to me! There was no one else in thw lobby, so their appointments were probably running late anyway. Extremely Non personal service if you ask me. Someone else is getting my business.
AC
Alexander C.
Dec 12, 2025
1.0
Opened accounts to cash a savings bond and have local in person banking access as needed. Kept the required minimum balances afterward. About a year later, Truliant drained both accounts with service fees, then refused to let me close them over the phone unless I paid the balance — while also rejecting my EFT payment to do so. They’ve continued charging fees while I’ve been unable to get to the branch due to work and family commitments. Very disappointing and predatory behavior for a credit union.
AG
Aleyda Gomez
Dec 10, 2025
5.0
Excelente
CS
Carmella Simmons
Oct 30, 2025
5.0
We were looking into a Line of Credit for our home. Once preliminary information was taken, the application process began. We were asked to open a savings account - we did - but then learned about the many great opportunities Truliant offered to consumers. It's not a bank... for us it seems to have taken the place that banking used to be.
SA
Sheena Anderson
Oct 28, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I have to give a huge shoutout to Charmaine, the Lead Teller at Truliant! She seriously saved the day for me and my husband. We got our wire transfer info only about an hour and a half before closing on our house, and she went above and beyond to make sure it went through in time.
Charmaine was calm, professional, and super helpful through the whole process. She made something stressful feel easy, and thanks to her, we were able to close without any issues!
Thank you, Charmaine — you’re amazing and Truliant is lucky to have
Frequently Asked Questions About Truliant Federal Credit Union Gastonia
What is your routing / ABA number?
253177832
What are the main services offered by Truliant Federal Credit Union Gastonia?
Truliant Federal Credit Union Gastonia offers Vehicle Loans, Personal Loans, Credit Cards, Home Loans, Auto Insurance, Home Insurance, Life Insurance, Investment Accounts, and Investment Services.
What are the regular business hours for Truliant Federal Credit Union Gastonia?
The credit union is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truliant Federal Credit Union Gastonia have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrance and parking.
Is parking available and free at Truliant Federal Credit Union Gastonia?
Yes, there is free onsite parking available at the branch.
How has COVID-19 affected in-branch services at Truliant Federal Credit Union Gastonia?
Due to COVID-19, branch lobbies may temporarily close. Customers are encouraged to use Online or Mobile Banking for transactions. Drive-thru service is available where applicable.
What is the routing/ABA number for Truliant Federal Credit Union Gastonia?
The routing/ABA number is 253177832.
Where is Truliant Federal Credit Union Gastonia located?
It is located at 3351 East Franklin Blvd., Suite 106, Gastonia, NC 28056, USA.
Are there dining options near Truliant Federal Credit Union Gastonia?
Can I visit other local stores after banking at Truliant Federal Credit Union Gastonia?
Yes, you can visit nearby stores like Shoe Carnival for shoes, Mattress Warehouse of Gastonia Franklin Woods, Burlington department store, and Lowe's Home Improvement for home goods.
Is there a grocery store near Truliant Federal Credit Union Gastonia for convenient shopping?
Yes, ALDI supermarket is located nearby for grocery shopping needs.