Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
19 reviews
5 stars
8
4 stars
2
3 stars0
2 stars
1
1 star
8
- DBDylan BahrApr 15, 20241.0Terrible customer service. I see why this branch is a 2.3 star. Two women, not of the name Kira have terrible attitudes, clearly do not want to be working around people and shouldn’t be.
- KSKay StewartMay 16, 20232.0I paid on my credit card religiously and on time. I made bigger payments to pay it off and they said I was out of sequence.. it scares me the money I have in a checking account what can they do to me there. My problem was corrected and I happy with them. The one thing that has that I have learned from Truist Bank is classism is more real than racism. If somebody pulls up in a new car and looks richer, they will wait on them first. I have had a bad experience as a white female that I will never forget..
- LMLisa MantoothApr 15, 20221.0Needs to be closed. Rude people
- DPDenise PryorFeb 6, 20195.0By far the best bank I've been to in NC!! The employees are super nice, helpful, professional & THERE in person to actually run the bank plus it's really nice & inviting inside as well as out. Not sure why other banks are phasing out their employee base but I know if you walk into one you feel like they're short handed because of it & it sucks!! BB&T still values people, their needs & deserve the customers. I'd never give credit where it isn't due, kudos ladies of BB&T!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Gastonia?
The drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of accounts can I open at Truist?
You can open checking accounts for daily transactions and savings accounts for saving towards goals or emergencies, among other banking products.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Opening online requires waiting for your debit card by mail or visiting a branch for an immediate temporary card.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital and in-person payments.
What are the main services offered by Truist at this location?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment, treasury, trust services by appointment, and foreign currency exchange.
Where is Truist located in Gastonia?
Truist is located at 265 W Franklin Blvd, Gastonia, NC 28052, USA.
What other banks or ATMs are nearby the Truist branch?
There is another Truist location and BB&T Mortgage nearby, which can assist with loans and mortgages.
Are there any local cultural or entertainment venues near Truist Gastonia?
Yes, nearby you'll find Gaston Dance Theatre and The Carpenters with M&M Magical Adventures for arts and entertainment.
Can I find community or government services close to Truist in Gastonia?
Yes, Gastonia City Hall and Keep Gastonia Beautiful are nearby, providing government and community services.
How can nearby businesses like Performance Staffing Solutions complement my visits to Truist?
Performance Staffing Solutions nearby can assist with employment services, making it convenient to manage both your financial and career needs in one area.