Truist

3.1
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
265 W Franklin Blvd, Gastonia, NC
28052, United States

Hours

Reviews

3.1
19 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • MC
    Myra Courtney
    Apr 18, 2025
    5.0
    I always have professional advice for whatever banking situation I have.
  • EH
    Erica Harris
    Nov 3, 2023
    1.0
    Went in to obtain a statement for an account. It's a Friday afternoon so I understand why there was a wait but after I was told to sit down to speak with a banker, a couple walks in the door and the banker walks out to assist them. I was there first and he knew that I was in his que because he walked up to me and told me that I would have to come back in an hour or wait for Kevin to help because he only had 10 minutes and was going to help the couple. I politely left. That account is now closed and they will NEVER receive any business from me.
  • CM
    Carlos Martinez
    Sep 29, 2022
    1.0
    I had an unpleasant experience with and elderly white women with short hair, she refused to do her job and it seems like she is bigot.
  • LM
    Lisa Mantooth
    Apr 15, 2022
    1.0
    Needs to be closed. Rude people

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.