Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
34 reviews
5 stars
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1 star
18
- AMARIC MccleeOct 26, 20251.0I came into the bank Saturday had a tailor to be very rude about when I should expect my debit card
- LWLee WardOct 3, 20251.0Absolutely the slowest Truist bank I have been to. I make daily deposits at various Truist Banks at the drive-thru and this is absolutely the worst
- MRMichael RobisonSep 3, 20251.0Sat in line half hour to get a cashiers check. I will be looking for another bank.
- KBKaresse BradleyDec 16, 20211.0I have an auto loan with Truist and decided to open a checking and money market account to use them as my primary bank. Less than a week later I’m already switching back to my old bank. The young lady who opened my account was excellent and this review is not a reflection of her. Truist as a bank is horrible. They decided to reverse payments on my auto loan from 3 months ago and charge me a fee of $50 because now the account is past due. No one at customer service can figure out why they were reversed to begin with as the account information is verified and valid. Everytime you Zelle a payment, be prepared to have to call their fraud department. Safety is great, but waiting on hold for 45 minutes to send a Zelle payment under $10 is ridiculous. I’ve made 4 Zelle payments and 3 of them were flagged by fraud and I had to call each time to get my account unlocked. Also, they hold checks for longer than other banks even if you have enough funds in your account to cover the check. I’ve spent hours on the phone with them and have not resolved any of the issues I mentioned. As soon as they release the hold on the tiny check I deposited I’m closing these accounts. Unfortunately I’m stuck with them for the loan but it just gives me incentive to pay it off early, provided they stop reversing my payments and charging fees for errors they are having at the payment center. DON’T BANK HERE.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Gastonia, NC?
The drive-through at Truist in Gastonia is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a checking or savings account online with Truist?
Yes, you can open a new checking or savings account online. Debit cards and checks will be mailed to you, or you can visit a branch to get a temporary debit card immediately.
What payment and banking services does Truist offer?
Truist offers services including checking accounts, savings accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
How can I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments with the cash in your checking account.
What are the branch hours for Truist in Gastonia?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Which nearby restaurants can I visit when coming to Truist in Gastonia?
You can visit nearby restaurants such as Wendy's, McDonald's, O'Charley's, Lucky Samurai (a Japanese restaurant), Pizza Hut, American Deli, and Whiskey Mill Gastonia before or after your visit.
Are there any nearby stores for shopping near Truist in Gastonia?
Yes, nearby shopping options include Payless ShoeSource, Adam & Eve Stores, Gabe's discount store, Sauder Outlet Store, Conn's HomePlus, Target, Olivia's Monograms & Gifts, and Rugged Wearhouse.
Where can I find automotive services near Truist in Gastonia?
Nearby automotive services include Precision Tune Auto Care, GMG Auto & Cycle Service Center, and a nearby gas station and convenience store: 7-Eleven.
Does Truist offer appointment scheduling for banking services?
Yes, you can schedule appointments with Truist by visiting their reservation website to book your banking services.
How can I contact Truist in Gastonia for banking inquiries?
You can call Truist at +1 704-852-5780 for banking inquiries and support.