Truist

2.5
34 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
120 S New Hope Rd, Gastonia, NC
28054, United States

Hours

Reviews

2.5
34 reviews
5 stars
9
4 stars
2
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4
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1
1 star
18
  • AM
    ARIC Mcclee
    Oct 26, 2025
    1.0
    I came into the bank Saturday had a tailor to be very rude about when I should expect my debit card
  • LW
    Lee Ward
    Oct 3, 2025
    1.0
    Absolutely the slowest Truist bank I have been to. I make daily deposits at various Truist Banks at the drive-thru and this is absolutely the worst
  • MR
    Michael Robison
    Sep 3, 2025
    1.0
    Sat in line half hour to get a cashiers check. I will be looking for another bank.
  • CF
    Cheryl F
    Dec 21, 2024
    5.0
    Wonderful customer service. Very helpful

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.