Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
51 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
7
1 star
27
- DHDavid HartmanNov 12, 20251.0All banks provide terrible customer service, but SunTrust/BB&T/Truist without a doubt securely holds the bottom rung. Last Monday, this location's ATM took several hundred dollars of cash I deposited, then printed a receipt that said there was an error, and to call their 800 #. I tried to get assistance from the staff inside & nobody knew what to do. I asked if someone could check with the branch manager, and after several minutes I was told that they said was 'There was nothing they could do. Call the # on the receipt." Impossible to actually speak to a branch member because they do not answer the phone. As of today, no response from the bank and no money deposited in my account, despite filing a claim and leaving numerous messages at the branch. Unbelievable. From ATM's continually being out of service, to errors taking cash then failing to print receipts with the amount deposited (nor showing up in your account), to charges for anything and everything, to tellers and managers who are worse than government employees because they know they simply don't have to nor are they expected to provide any semblance of customer service. Problems require major perseverance and escalation on the customer's part to even get a response. Run as far away as you can from Truist.
- LSLinda SellersSep 22, 20255.0My personal experience and business experience has always been excellent. Phone and in person.
- PKPaula KingSep 17, 20251.0There are NEVER enough tellers. I always wait in line!
- AAAnthonyAug 7, 20251.0Worst Truist branch I have ever been to. Did not want to help me get my money back at all. Literally told me to call a support number and that there was nothing else they could do. That is sad!
- MMMarieJun 9, 20252.0A woman names Jennifer was there today. I believe she was from another location. In the past few months there has been many turn overs. The new manager and Jennifer both looked miserable to be at work today. Neither of them smiled for the ten minutes I was there and when they communicated to each other it was in a aggravated tone. I am liking this location less and less every time I go (which I have to go twice a week for work purposes). It’s a shame bc it used to be fun going in there when we had Tom and the old manager. They were a bright light. Now this new manager is miserable at work and it’s trickling down. Not a great environment at all.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Garner, NC?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist in Garner?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM; it is closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open a new account online, by phone, or by visiting a branch during business hours. Note Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases with your checking account.
What types of financial services does Truist offer in Garner?
Truist offers checking, commercial, credit cards, loans, mortgage, online and mobile banking, personal savings, small business banking, and wealth management services.
What is the address and contact number for Truist in Garner, NC?
The branch is located at 301 Vandora Springs Rd, Garner, NC 27529. The main phone number is +1 919-779-6705.
Are there nearby banks to Truist in Garner where I can find additional banking services?
Yes, nearby banks include First National Bank and KS Bank, which offer additional banking and financial services close to Truist.
What nearby places can I visit for food or drinks after stopping by Truist?
You can visit The Beerded Lady Bottle Shop for beer and drinks, 5th Avenue Coffee Cafe for coffee, or MooMooCha for bubble tea and smoothies near Truist.
If I'm visiting Truist, which nearby services might be useful for mobile phones or health needs?
Nearby, you can visit Cricket Wireless Authorized Retailer for mobile phones and Select Physical Therapy or Rose Hope Primary Care PLLC for health services.
Does Truist provide any online tools or apps for banking convenience?
Yes, Truist offers online and mobile banking apps. You can download them via the Google Play Store or Apple App Store for easy banking access.