Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
State Employees’ Credit Union
404 Old Honeycutt Rd, Fuquay Varina, NC
27526, United States
Hours
Reviews
3.5
46 reviews
5 stars
22
4 stars
6
3 stars
2
2 stars
3
1 star
13
- JJJackson JacksonOct 10, 20252.0Well mrs.katlyn is not the best help .... really my opion about credit union in Fuquay-Varina is that ,most employees don't really want to help anyone BLACK at that branch, BUT WANT U TO DEPOSIT YOURMONEY THERE! The reason I say that is bc every time me or someone else I know if it's family or friend say that the employees act very racist ,give us hard times with any check cash,they will look at u like ur a criminal or out of place.Poor customer service!!!! I've been there for over 16 years .it takes me to have to visit another credit union just to get anything done,with no problem!I really wish that they would stop judging loans and credit line increase on color and just focus on JUST credit / source of income and depth. It's sad that people try holding u back even if u black and doing right . It suppose to be a place of business!someone really need to check into that place !!smh 😔 sad
- YYYatzeniMay 29, 20251.0This has been the most disappointing experience I’ve had with a bank or credit union. From the start, the representative who helped set up my account seemed distracted and did not pay attention to important details. She misspelled my name, the town I’m from, and other key information, details that are crucial, especially if you ever get locked out of your account. To make matters worse, I specifically requested a state employee account, but she opened a local government account instead. That was just my first interaction, and unfortunately, there have been several other issues since then. I won’t go into all the details here, but I strongly recommend choosing another bank, such as PNC, or honestly, almost any other institution. My experience here has been extremely frustrating and unhelpful.
- DMDon MartinOct 7, 20201.0I thought I would get good customer service after being a member for many years. The manager Chad doesn't care about you. I don't know what they are interested in but it's definitely a humiliating experience there. I am a large depositor and wouldn't think it would be that way. I'm going to withdraw my money.
- DWDebbie WoolardDec 10, 20191.0Stephanie Earnest was very rude and treated me very disrespectful! I have been a member with SECU for over 30 years and never been treated this badly before. She was very unprofessional and didn’t even want to call another branch to help me with my situation. I will never go back to Fuquay branch again!
Frequently Asked Questions About State Employees’ Credit Union
What type of financial institution is the State Employees’ Credit Union?
State Employees’ Credit Union is a not-for-profit financial cooperative owned by its members, serving State of North Carolina employees and their families.
Where is the State Employees’ Credit Union branch located in Fuquay Varina?
It is located at 404 Old Honeycutt Rd, Fuquay Varina, NC 27526, United States.
What are the operating hours for this SECU branch?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on weekends and major holidays.
Which financial products can I access at this SECU branch?
You can access Checking Accounts, Savings Accounts, Education Savings, Retirement Savings, Investment Accounts, Credit Cards, Mortgages, HELOC, Auto Loans, Personal Loans, and insurance products.
Does the Fuquay Varina SECU branch offer any special services?
Yes, services include Foreign Currency exchange, Notary, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
Is this SECU branch accessible for customers with disabilities?
Yes, it has wheelchair accessible entrances and parking available.
How can I contact the Fuquay Varina SECU branch?
You can call them at +1 919-552-1776 or email Fuquay-Varina-OldHoneycuttRd@ncsecu.org.
Are there convenient ATM options near the Fuquay Varina SECU branch?
Yes, CashPoints® ATM is nearby, providing easy access to cash withdrawals outside of branch hours.
What nearby healthcare services can I visit around the SECU branch?
Nearby health-related services include No Place Like Home Senior Services, Miracle-Ear Hearing Aid Center, Southern Wake Counseling Center, Dr. Bonnie Baird (chiropractor), Van Deusen Health and Wellness, and Sacred Bonsai Healing Arts.
What local points of interest are close to the Fuquay Varina SECU branch for customers to visit?
Customers can visit Honeycutt Park and Downtown Fuquay-Varina, which are great spots for relaxation or errands before or after banking.