Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
16 reviews
5 stars
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4
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1 star
7
- SBSara BridgesOct 7, 20254.0Ellie was very helpful with re opening my account
- ILIrais LozanoJul 23, 20251.0ATM sucks! There’s always something wrong with their atm ! Ugh
- JGJoshua GanttJan 17, 20251.0I’ve been banking here since it was BB&T, over 20 years ago, and I’ve noticed a steady decline in service quality since the transition to Truist. The bank always appears understaffed and overworked, leading to long wait times for even the simplest transactions. Two weeks ago, I waited in the drive-thru for 25 minutes to make a simple cash deposit. Today, I stood in line inside for five minutes without moving at all before walking out. This issue clearly stems from corporate decisions prioritizing profits over both employees and customers. The hardworking staff are being stretched thin, likely underpaid, and exploited in a system driven by corporate greed. My frustration is not with the local employees, who do their best under these conditions, but with a systemic problem that needs to be addressed. Posting this review is not about bashing anyone—it’s about shedding light on an unacceptable experience that reflects poorly on the leadership of Truist as an organization.
- DBDillon BennettAug 15, 20231.0You bullies get away with fractionalized banking & yet we still have to pay an $8 check cashing fee. Bloody tyrants.
- JFJoan FreemanFeb 27, 20231.0The Truist banking app sucks
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Forest City branch's regular business hours?
The Truist branch in Forest City is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service at Truist Forest City available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What accounts does Truist offer for everyday transactions and saving money?
Truist offers checking accounts for day-to-day transactions such as debit card purchases and check writing, and savings accounts for setting money aside for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone call at 844-4TRUIST during specified hours.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital purchases and in-person payments using your checking account funds.
What services does Truist Forest City provide?
Truist provides deposit transactions, retail and international wire services, mortgage and business loans, investment and trust services, insurance, night depository, cash management, leasing, and foreign currency exchange.
Are there any nearby places where I can relax or grab a coffee after visiting Truist Forest City?
Yes, after your visit, you can enjoy coffee or a drink at the Twisted Pear Taproom & Coffee House, located nearby.
Which nearby business could help me with home improvement after banking at Truist Forest City?
Forest City Ace Hardware and The Heater Store are nearby stores where you can find building supplies and appliances for home improvement needs.
If I'm visiting Truist Forest City, where can I shop for clothing and accessories in the area?
Nearby shopping options include Carolina Pearl Boutique and Joy's Bridal for clothing and accessories.
How can I schedule an appointment with Truist Forest City?
You can schedule an appointment via their online reservation system using the provided link: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment