First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Checks take too long to deposit. Zelle option takes more than 3 days to send or receive money. Fees on sending/receiving money through zelle. Do not use if looking for a business account
TB
T B
Apr 8, 2025
4.0
I first received a credit card in my name (but my account is attached to my dad's account) several years ago.
I never had any problems with First Citizens bank but my credit card's bar code (where you swipe the card) teared.
My dad had ordered me a new credit card (that supposed to be in My Name) through online.
When the credit card arrived 2 weeks later my dad had realized that the Bank had put my father's name on the credit card instead of mine.
He called the bank and they apologized and said that they will fix the mistake.
We received the "correct Credit card" and it finally has my name on the card.
I had been waiting 4-5 weeks for a new card when I was originally been told 2 weeks.
I will not be ordering new credit card online anymore
WS
Wayne Smith
Dec 26, 2024
5.0
First Citizens Bank of Fletcher
Hwy 25 & Old Airport Road
Fletcher NC
2025 Dec 26
With digital banking and ATM drive through services, very seldom do I physically go into a bank. Convenience has removed the personal touch of banking.😥
Fortunately this First Citizens location has a convenient and easy to use ATM. The location at the corner of two well traveled highways is very convenient.👍
DK
Dale King
Jan 22, 2023
5.0
What a wonderful bank, sterling employees who always greet you with a smile and provide excellent service on every visit! Your kindness and expertise is so appreciated!
Frequently Asked Questions About First Citizens Bank
What are the general business hours for First Citizens Bank in Fletcher?
First Citizens Bank in Fletcher is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank provide drive-through banking hours?
Yes, First Citizens Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank in Fletcher open on public holidays?
The bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What services does First Citizens Bank provide?
First Citizens Bank offers general banking services, commercial banking, innovation banking, wealth management, and operates a nationwide direct bank.
How can I contact First Citizens Bank in Fletcher?
You can reach First Citizens Bank at +1 828-684-7147 or send a fax to +1 984-867-3371.
Where is First Citizens Bank located in Fletcher?
It is located at 2900 Hendersonville Road, Fletcher, NC 28732, USA.
Can I schedule an appointment with First Citizens Bank online?
Yes, appointments can be booked online through their reservation page at https://outlook.office365.com/owa/calendar/Fletcher@firstcitizens.com/bookings/
Which nearby grocery store can I visit around First Citizens Bank?
Ingles Markets, a supermarket and grocery store, is nearby and a convenient option if you wish to shop before or after your bank visit.
Are there any nearby coffee shops near First Citizens Bank?
Yes, both Starbucks and Fletcher Village Bakery, which also serves coffee, are close by for a quick coffee break during your visit.
What nearby healthcare services are available around the bank?
Nearby healthcare options include Fletcher Family Dentistry, Benchmark Physical Therapy, and Brown Family Chiropractic Center, providing dental, physical therapy, and chiropractic services respectively.