Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
State Employees’ Credit Union
90 Commercial Boulevard, Flat Rock, NC
28731, United States
Hours
Reviews
4.0
20 reviews
5 stars
15
4 stars0
3 stars0
2 stars0
1 star
5
- SSsarah swangimSep 5, 20251.0I normally don’t leave reviews, but I feel this needs to be addressed. I arrived at the bank at 8:22 and patiently waited until opening at 8:30. Even though I was first in line, other cars pulled into the drive-through and were helped before me. I then waited another 10 minutes before receiving any service. What makes this even more frustrating is that every time I visit this location, the staff consistently come across as rude and unhappy. I understand everyone has tough days, but when it’s a repeated experience, it becomes concerning—especially in a customer-facing role. I don’t expect perfection, but I do expect basic courtesy and timely service. I truly hope management takes this feedback seriously, as the lack of positive customer service is the biggest issue with this branch.
- AAAmyAug 23, 20225.0Always very helpful, way better than big banks
Frequently Asked Questions About State Employees’ Credit Union
What are the regular business hours for State Employees’ Credit Union in Flat Rock?
State Employees’ Credit Union in Flat Rock is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the State Employees’ Credit Union in Flat Rock closed on public holidays?
Yes, this branch is closed on holidays including November 27, 2025, November 28, 2025, December 24, 2025, December 25, 2025, and January 1, 2026.
What financial products does State Employees’ Credit Union offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, home equity lines of credit, refinancing, auto and personal loans, as well as auto, home, and life insurance.
What additional services are available at this credit union branch?
Additional services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Where is State Employees’ Credit Union located in Flat Rock?
It is located at 90 Commercial Boulevard, Flat Rock, NC 28731, United States.
Does the State Employees’ Credit Union branch in Flat Rock have wheelchair accessible facilities?
Yes, the branch has both wheelchair accessible entrances and parking.
What is the contact phone number and email for the Flat Rock State Employees’ Credit Union?
You can call them at +1 828-697-6476 or email flatrock@ncsecu.org.
Are there any nearby ATMs to the Flat Rock State Employees’ Credit Union branch?
Yes, you can find CashPoints® ATM and Coin Cloud Bitcoin ATM close to the branch for convenient cash and currency exchange services.
What nearby dining options are available around the State Employees’ Credit Union in Flat Rock?
Nearby dining options include McDonald's, Starbucks, Bojangles', Cracker Barrel Old Country Store, Boon Choo Thai Express, Subway, Mustang Cafe, and Dickey's Barbecue Pit for a variety of food choices.
Are there any hotels or accommodations near State Employees’ Credit Union in Flat Rock?
Yes, nearby hotels include Holiday Inn Express & Suites Hendersonville SE - Flat Rock, Quality Inn and Suites, and Quality Inn & Suites Hendersonville - Flat Rock, ideal for visitors or members needing lodging near the credit union.