Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
55 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
3
1 star
33
- CCCharlesDec 9, 20251.0Sat waiting to see a representative over 2 hours. This is the main branch and they only had one person. 4-5 people waiting constantly. It also takes a long time to go through the line for a teller. This bank was better when it was BBT. The merg with Suntrust should not have happened. Very cold inside.
- NGNorma Just GirlJul 19, 20221.0I didn’t mind waiting when 6 people were ahead. What I mind and took offense to is when Allen, who was already helping me, asked me to move to next teller so he could help lady that was behind me. The same lady that was talking while he was trying to help me. This behavior emphasizes why they get the low rating they have.
- CBCheryl BryantSep 3, 20211.0Rude! Branch on Monganton Rd. Fayetteville NC. They were taking customer calls on speaker phone were all customers can hear the conversation and personal info. Some of the tellers didn’t even speak and had attitudes. Did have one teller that was nice.
- MMmichael modlinSep 26, 20171.0Wrote a post dated check. Date clearly written. Check was cashed before the date leaving my account in the negative. Check cleared . I called to resolve the issue. I was to blame for writing the check and date was not clear. I have no recourse but to give a review since I cannot get anyone on the phone outside of Fayetteville. Very unhappy with BB&T not only for allowing the check to be cashed but also for not being able to get a customer service person on the phone outside of Fayetteville. Now I am stuck for days with no money. Oh well
- DEDaniel EricksonJun 5, 20174.0I have always had good customer service here. Going inside I tend to have to wait a while even when there is not too many people in line (2 or 3). Apart from that I have no real complaints.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Fayetteville?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What are the branch hours for Truist at 3817 Morganton Rd, Fayetteville?
The branch hours are Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What types of accounts can I open at Truist?
You can open checking and savings accounts. Checking accounts are used for daily transactions like debit card purchases and checks, while savings accounts help you save money for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, visit a branch during business hours, or call Truist at 844-4TRUIST. Online account holders will receive cards by mail, while branch visitors can get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital purchases and in-person payments linked to your checking account.
What types of financial services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans including mortgages and business loans, wealth management, online and mobile banking, insurance services, and investment services.
Which nearby places might I visit along with Truist bank at 3817 Morganton Rd?
Near Truist you'll find QwikMed Pharmacy for medical needs, Sally Beauty for beauty products, and the UPS Store for shipping services, making it convenient to combine errands during your visit.
Are there any nearby dining options close to Truist in Fayetteville?
Yes, close to Truist you can visit Hardee’s for fast food and Bubble Tea Express for tea and smoothies, ideal spots to grab a quick bite before or after your banking.
What nearby shopping centers and stores are near Truist?
Westwood Shopping Center, Macy's, Catherines clothing store, and RadioShack electronics store are nearby, allowing you to shop conveniently along with your visit to Truist.
How can nearby financial services complement my visit to Truist?
Financial services like BB&T Mortgage and Regional Finance are near Truist, so you can manage various financial needs, such as mortgages and loans, all within the same area.